DAVID MATSON

Instructional Designer

801-***-**** ad3fni@r.postjobfree.com Linkedin.com/in/davidjmatson davidmatson.net Instructional Designer with significant experience developing innovative learning solutions that inspire, reinforce, engage, and achieve performance objectives. Outstanding prioritization, organization, and interpersonal skills. Excels at working autonomously and adapting quickly in ambiguous situations. Ability to distill complex, technical concepts into easy-to-understand formats.

KEY EXPERTISE

Instructional Design Adult Learning Analytical Skills Written & Verbal Communication Project Management Collaboration Process Improvement Graphic Design Curriculum Development PROFESSIONAL EXPERIENCE

Instructional Designer LendingClub Jul 2021 – Aug 2023

● Managed several finance-related training projects through the entire life cycle (analysis, design, development, implementation, evaluation) with projects receiving accolades from learners and stakeholders.

● Created e-learning modules featuring gamification elements to enhance learner engagement and promote practical application of the subject matter.

● Facilitated focus groups involving instructors and learners to evaluate the effectiveness of a new hire curriculum, implementing gathered feedback and enhancing performance outcomes for learners. Instructional Designer American Express May 2010 – Jun 2021

● Authored content for a new hire onboarding app, receiving approval from its users.

● Enhanced job performance among learners by revamping partner training curriculum into an eight-week program.

● Decreased compliance errors across service centers worldwide by producing finance-related regulatory content. Instructional Designer - Contract Various Clients (via Upwork) Apr 2017 – Oct 2019

● Analyzed, designed, developed, and deployed learning deliverables in several modalities (self-paced, instructor-led, hybrid) that met performance objectives.

Instructional Designer - Contract American Express (via ConsultNet) Jun 2009 – May 2010

● Crafted e-learning course content tailored for call centers deployed globally, gaining high ratings from thousands of global learners.

● Authored content for a board game designed to educate call center employees on regulatory topics, receiving praise from both learners and stakeholders.

EDUCATION

Master of Science, Instructional Technology Utah State University Bachelor of Arts, History Brigham Young University AFFILIATIONS

International Society for Performance Improvement (ISPI), Learning Guild TECHNICAL SKILLS

Articulate 360 Adobe Captivate Adobe Creative Cloud Vyond Powtoon Camtasia Snaglt WalkMe MS Office Learning Management Systems AI tools