HEATHER J. BOGARDUS
*** ****** ***** ***, ************, NJ 07840 (CELL)973-***-**** • E-MAIL *********@*********.***
PROFESSIONAL EXPERIENCE
**/**** – 09/2023 Morris Heart Associates, Mt. Arlington, NJ
Medical Billing and Coding
•Responsible for office and hospital billing, including medical coding and charge entry. •Collaborated with medical providers and office management to determine billing and documentation policies to ensure compliance. •Contacted various ordering physicians and hospitals to obtain the patient’s medical records.
•Assist Medical Assistants screening patients coming into office prior to their office visit. •Assist front-end reception area answering telephones and scheduling appointments.
11/2001 – 11/2/2002 National Benefit Administrators, Parsippany, NJ
Claims Examiner/Supervisor
•Processed and adjudicated self-funded medical and hospital claims.
•Provided customer service to policyholders and providers.
•Supervised 12 claims examiners.
11/2000 – 10/2001 Cardiology Center of NWNJ, Dover, NJ
Account Representative
•Manage monthly billing statements. Also, handle credit and collection
correspondence and telephone inquiries.
8/1998 – 7/2000 Copyrights America, Morristown, NJ
Sales/Licensing Assistant
•Started as receptionist, promoted to Sales/Licensing Assistant. Duties
included preparing proposals and contracts. Coordinating business
appointments and travel arrangements. Managed daily and monthly sales
reports. Transcribed trade show and meeting notes. Investigated possible
infringements of client properties. Also, sent brochures and samples for
marketing department.
1/1986 – 12/1997 Prudential Insurance Co., Rockaway, NJ
Claims Approver/Overpayment Coordinator
•Duties included processing medical and hospital billing. Worked
directly with medical department for pre-determinations, medical
necessity and claim denials. Also handled overpayments, which consisted
of calculating overpayments and writing all correspondence relating to
overpayments.
8/1985 – 12/1985 Ren-Ming of America, Mt. Arlington, NJ
Secretary
•Duties included receptionist, typing and filing.
8/1982 – 7/1985 Duo-Stat Corporation, Rockaway, NJ
Secretary – Engineering Department
•Responsibilities included typing and filing. Assist switchboard
operator. Operate telex and blue print machines.
EDUCATION
2/98 – 8/98 Dover Business College, Parsippany, NJ
Diploma: Computer Information Specialist
•Word Perfect •Word for Windows •Communications
•Excel •PowerPoint •Access •DOS
7/81 – 3/82 Dover Business College, Dover, NJ
Diploma: Medical Secretary
•Medical Terminology •Communications •Accounting •Anatomy &
Physiology •Dictation & Transcription