Abubakar A. Ibrahim

Industrial/ medical technician

Objective

"Seeking an entry level position with a growth-oriented company where I can make a profitable contribution and further my education. I strive to hit and exceed my goals. I value teamwork and I love challenging myself and learning new things. I want a dynamic job that changes and improves with time, discoveries, and innovative

inventions"

Experience

Phlebotomy Technician, CE Global Con Education Network – October 2023- Present

• Proficiently performed venipuncture and capillary puncture on patients, ensuring accurate collection of blood samples for diagnostic testing.

• Established and maintained a positive rapport with patients, addressing any concerns or anxieties related to blood draws, and ensuring a comfortable and safe experience.

• Labeled, processed, and stored blood specimens following established protocols, guaranteeing sample integrity and accurate laboratory results.

• Demonstrated meticulous attention to detail in verifying patient information, labeling, and recording data to prevent errors and maintain the highest standards of quality control.

• Collaborated with healthcare professionals to ensure timely and efficient specimen collection, contributing to the overall effectiveness of diagnostic procedures.

• Maintained cleanliness and organization of phlebotomy equipment and work areas, adhering to infection control standards and regulatory guidelines. Dell Technician, SMS Infocomm – May 2023- September 2023

• Proficiently performed venipuncture and capillary puncture on patients, ensuring accurate collection of blood samples for diagnostic testing.

• Established and maintained a positive rapport with patients, addressing any concerns or anxieties related to blood draws, and ensuring a comfortable and safe experience.

• Labeled, processed, and stored blood specimens following established protocols, guaranteeing sample integrity and accurate laboratory results.

• Demonstrated meticulous attention to detail in verifying patient information, labeling, and recording data to prevent errors and maintain the highest standards of quality control.

• Collaborated with healthcare professionals to ensure timely and efficient specimen collection, contributing to the overall effectiveness of diagnostic procedures.

• Maintained cleanliness and organization of phlebotomy equipment and work areas, adhering to infection control standards and regulatory guidelines. Function Testing and Material handler, Assurant – July 2022- April 2023

• Loading and unloading materials onto or from delivery vehicles, trailers, pallets, conveyor system carts, and balers.

• Load phones for the function testers.

• Testing mobile phones aims is to verify that every function of an application. is working precisely as required.

Pharmacy Technician, CVS Health Pharmacy – September 2021- May 2022

• Transfer/refer the caller to appropriate entities according to the established guidelines.

• Facilitating the fulfillment of caller requests for materials via mail, email, or download.

• Maintaining a current understanding of CDC information on regulations, policies,

• and procedures to provide knowledgeable responses to numerous telephones. inquiries in a courteous, timely, and professional manner.

• Adhering to the Privacy Act as it relates to the confidentiality of information. provided by callers.

• Evaluating the needs of the caller to determine the best course of action to assist in scheduling a COVID-19 vaccine appointment.

Customer service, CVS Health Pharmacy – July 2021- September 2021

• Responding to all inquiries consistent with confidentiality and privacy policies and referring callers to alternate sources when appropriate

• Answered customer questions and provided accurate billing information.

• Communicate effectively on the radio and over the telephone with customer: and co-workers.

• Promptly resolved customer problems and complaints. •

• Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability or products or the status of orders.

• Listen attentively to the caller needs to ensure a positive customer experience Education

Richland College (DCCCD), Dallas – Computer engineering 2020- 2023 Garland can Academy, Garland - High School 2018-2020 CE global con Education Network- Phlebotomy Technician- 2023 Exclusive Stick pro- Phlebotomy technician- workshop training course Skills

Medical/Clinical

Transporter

Light Caregiving

Front Desk orientated.

Certified Phlebotomist Technician

Traveling Medical Technician

Customer Service

Willing to relocate.

Problem Solving

Data Entry

Team Lead Paramed

Dallas, Tx 75254

T 469-***-****

ad3fju@r.postjobfree.com

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