Customer Service Representative
Resume:
Apt. K*
Menands, NY *****
************@*****.***
Kaitlin Hoag
Experience
Lexitas/RASI
****-******* ****** ****** ******* Specialist
Preparing New York State Limited Liability Companies/Corporations to be filed with the Department of State
Customer Service via phone/email
Preparing New York Professional Limited Liability Companies and Professional Corporations to first obtain consent through the Department of Education-Professional Licensing Division before filing with the Department of State.
Contacting clients about publication aspects on NYS LLC’s.
Preparing Authority Documents to do business in the State of New York.
Preparing New York State Conversions for filing with the Department of State
Preparing word merges for client letters to be sent via email/mail.
Working with Excel spreadsheets to maintain organization within the office.
Help managing the staff with work and other office related matters.
Preparing assumed name documents for filing with the NYS Department of State
Handling fulfillment requests from other RASi branches
Blumberg Excelsior
2020-2022 Assistant Manager
Preparing Limited Liability Companies to be filed with the Department of State
Customer Service via phone/email
Preparing Professional Limited Liability Companies and Professional Corporations to first obtain consent through the Department of Education-Professional Licensing Division before filing with the Department of State.
Issuing credit memos for clients
Contacting clients about publication aspects on LLC’s.
Preparing Authority Documents to do business in the State of New York.
Preparing word merges for client letters to be sent via email/mail.
Working with Excel spreadsheets to maintain organization within the office.
Making courier runs to the Department of State.
Help managing the staff with work and other office related matters.
2019-2020 Team Leader
Preparing Limited Liability Companies to be filed with the Department of State
Customer Service via phone/email
Preparing Professional Limited Liability Companies and Professional Corporations to first obtain consent through the Department of Education-Professional Licensing Division before filing with the Department of State.
Issuing credit memos for clients
Contacting clients about publication aspects on LLC’s.
Preparing Authority Documents to do business in the State of New York.
Preparing word merges for client letters to be sent via email/mail.
Working with Excel spreadsheets to maintain organization within the office.
Making courier runs to the Department of State.
For the following titles expanded scope of work resulted in promotions from Associate Corporate Service Representative to Senior Corporate Service Representative.
2016-2019 Senior Corporate Service Representative
2014-2016 Corporate Service Representative
2013-2014 Associate Corporate Service Representative
2011-2013 Receptionist
NYS Dept. of Health/CHRC
2007-2010 Team Leader/Data Entry Specialist
Led a group of six, in the intake processing unit
Opened, stamped, and prepared mail for daily work
Check reconciliation
Responsible for reports of duplication errors
Monthly reviews on team members
Education
Cambridge Central High School Cambridge, NY
Regents Diploma (2006)
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