Customer Service Quality Assurance
Resume:
Objective: Obtain a position where I can maximize my sales representative skills, quality assurance, program development, and training experience.
Employment:
JC Penny
*/**/****-**esent
Position: Customer Service,Sales,
Open and Close,Projects, Cashier,Answer phone,
Assist Customers
Delia’s Income Tax
01/10/11-02/25/11
Position: Tax Preparer, Customer Service, and Receptionist
Duties: Prepare customers income taxes, and respond to customer inquiries or complaints pertaining to business' service.
Great Western Inn
04/-06/10 -6/ 05/10
Position: Desk Clerk
Duties: responsible for checking guests in and out, giving information about rates and the kinds of services their establishment provides, and assigning guests to rooms.
WIZ International
02/18/05 -05/20/08
Position: Inventory Specialist and Auditor
Duties: Coordinating inventory requirements and procurement details with vendors and customers, making inventory budgets and maintaining the stock ratio of the organization, and supervising the inventory cycle counting. As an Auditor my duties were physically counting items and matching the physical count to the computer inventory, also performed a number of tasks related to inventory with the goal of keeping the computer system data accurate for the planning and forecasting groups and report to the audit supervisor.
Ross Department Store
Store Relocated
05/15/ 00 -07/26/02
Position: Supervisor
Duties: Placing orders as necessary to minimize stock-outs, maintain desired stock mix, and maximize turns, maintaining and revising store set and shelf tagging system to maintain optimum stock levels, product mix, and operating efficiency and assist utilization. Developing and maintaining weekly display plan for all end caps and other promotional display areas with attention given to product mix, signage, store inventory and budgeted gross profit. Prepared weekly schedule and daily work lists to insure all functions are accomplished.
Skills:
Bilingual
Computer skills
Communication skills
10 key buy touch
fax
Education:
GED
References:
Available upon request
Contact this candidate