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Support Specialist Technical

Location:
Columbia, SC
Posted:
February 06, 2024

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Resume:

Paul Akers

Columbia, South Carolina · Home: 803-***-**** · Cell: 803-***-**** · ad3fdl@r.postjobfree.com · www.linkedin.com/in/paul-akers-b515b9227/

OBJECTIVE

Seeking a local position in the Columbia area utilizing IT problem-solving skills.

EDUCATION

University of South Carolina, Columbia (2001)

Master of Science in Mathematics

GPA: 3.54

University of North Carolina, Chapel Hill (1998)

Bachelor of Science in Mathematics

Minor: Physics

WORK EXPERIENCE

Break/Fix Technician (May 2023-now)

EBryIT, West Columbia, South Carolina

• Diagnose and Fixed up Dell Chromebooks and Latitudes.

• Position required to pass Background Checks and Random Drug Testing

Technical Support Specialist and Teaching Assistant (2022-May 2023)

Training Concepts, Columbia, South Carolina

• Fixed up old Dell PCs. Salvaged parts.

• Helped students with Microsoft Teams and CompTIA Labs.

• Taught review classes and ran study sessions to pass CompTIA Exams.

Adjunct Instructor (2001-2019)

Department of Mathematics, Midlands Technical College, Columbia, South Carolina

Taught Beginning Algebra and Intermediate Algebra classes for each semester.

Occasionally taught College Algebra, College Trigonometry, Probability and Statistics, Finite College Mathematics, Elementary Calculus, Analytical Geometry and Calculus, and Contemporary Mathematics classes as needed.

Teacher Assistant (1999 – 2001)

Department of Mathematics, University of South Carolina, Columbia, South Carolina

Interacted and established effective working relationship with students

RELEVANT SKILLS

Analytical and critical thinking abilities developed through courses and research

Proven communication and interpersonal skills developed from delivering lectures and from completing graduate degree requirements

Strong writing skills as evident from completion of 191 page Master’s Thesis: “Minimum Upper Bound on 2-Colored Ramsey Numbers”

Familiar with D2L, My Math Lab, Microsoft Teams.

Certifications

CompTIA A+, CompTIA Network+, CompTIA Security+, CompTIA Linux+, CompTIA Cloud+, CompTIA Server+, Google IT Support Technician, ITIL v4 Foundations

Hobbies

Reading

REFERENCES

Available upon request



Contact this candidate