CONTACT
EDUCATION
STI Naga College (Tertiary)
Bachelor of Science in
Hospitality Management
SKILLS
WORK EXPERIENCE
REFERENCES
MARY BERNADETTE
TEOXON
February 2022-
CONCENTRIX NAGA October 2022
CUSTOMER SERVICE REPRESENTATIVE
*****************@*****.***
Zone 5, Sitio Sampaloc Banga
Caves, Ragay Camarines Sur 4410
Helps customers with complaints and questions, provide them information about health insurance and solve their problems in regards with their payments for a specific service.
November 2022-
QUANTRICS NAGA ENTERPRISE February 2024
TECHNICAL SUPPORT
Identifies, investigates, and resolves users problems with computer software and hardware. Responsible with
resolving technical issues.
2GO TRAVEL AND TOURS (OJT) 2018
CUSTOMER SERVICE REPRESENTATIVE
Take phone calls, provide the needs and concerns of customers. Make flight appointments.
Can work under pressure
Fast Learner
Communication Skills
Versatile, Flexible & Trainable
Telephone Etiquette
Technical Vocational
Livelihood
Universidad de Sta. Isabel
(Secondary)
2012-2018
Elementary
Saint Salome Early Riser
Montessori School (Primary)
2006-2012
Dedicated and positive attitude
CAREER FOCUS
To acquire position that will further develop my skills in the company and to continuously gain knowledge
aside from those I already have, also to achieve more experience that will develop my character in any kind of environment.
PERSONAL INFORMATION
Gender: Female
Birthday: July 03, 1999
Age: 24
Nationality: Filipino
Civil Status: Single
Height: 5'6 ft
Language: English, Filipino
SEMINARS
National Youth Convention 2019
Naga City
Regional Food & Travel Expo 2019
Legazpi Albay
Hotel Familiarization with Barista Training
Primus Hotel, Caffe Primo