TEASHAUN C TINDAL

*** **** ***** ****** *** York NY 10025 apt 9G - 646-***-**** (C) - ad3fch@r.postjobfree.com SUMMARY

To obtain employment in a stable environment that will give me an opportunity to further develop and implement my skills. I am seeking to expand my knowledge and abilities in a full time permanent position with advancement potential.

HIGHLIGHTS

ACCOMPLISHMENTS

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Sharp problem solver

Energetic work attitude

Customer service expert

Adaptive team player

Opening/closing procedures

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

EXPERIENCE

09/2014 to 01/2016 Security

Winfield Security Corporation New York, NY

Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

Obtains help by sounding alarms.

Maintains environment by monitoring and setting building and equipment controls.

Maintains organization's stability and reputation by complying with legal requirements.

Contributes to team effort by accomplishing related results as needed. Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.

08/2014 to 09/2014 Cashier

Cookies Jamaica, NY

Answered customers' questions and addressed problems and complaints in person and via phone.

Helped customers select products that best fit their personal needs. Designed displays to make the store experience interactive and engaging.

Arranged items in favorable positions and areas of the store for optimal sales.

Organized and located inventory and updated store spreadsheets. Upheld stock levels and proper pricing for multiple product lines. 01/2012 to 03/2012 Cashier

Red Mango Flushing, New York

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

Prevented store losses using awareness, attention to detail and integrity.

Trained new employees quarterly.

Developed highly empathetic client relationships and earned reputation for exceeding sales goals.

11/2011 to 01/2012 Seasonal/Retail

Kohl's Department Store Flushing, New York

Excelled in exceeding daily credit card application goals. Achieved high sales percentage with consultative, value-focused customer service approach.

Cross-trained and provided back-up for other customer service representatives when needed.

Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.

Resolved product issues and shared benefits of new technology. 04/2009 to 07/2010 Volunteer

Omni Medical Clinic Landover, Maryland

Thoroughly investigated past due invoices and minimized number of unpaid accounts.

Recorded and filed patient data and medical records. Wrote clear and detailed clinical phone messages for physicians. Directed patient flow during practice hours, minimizing patient wait time.

Acquired insurance authorizations for procedures and tests ordered by the attending physician.

Maintained an organized logging system for tracking test results. 12/2008 to 06/2009 Volunteer

Van Bokkelen Elementary School Severn, Maryland

Implement the daily program according to written lesson plans. Encourage children to be independent.

Help child develop self-control and socially accepted behavior. Maintain a clean environment both inside the classroom and outdoors in the play yard.

Help with meals and snack preparation.

To lead a group time with creative variety.

I was also able to redirect children instead of using timeout. 08/2006 to 03/2007 Cashier

McDonald's Odenton, Maryland

Meet and greet customer with a smile, Ability to organize and control drive thru, Strong knowledge of.

Every item on the menu, excellent ability to communicate clearly with customers under various.

Circumstances while placing orders.

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