Customer Service Personal Care

JENNIFER SIMMONS

Picayune, Ms *****

228-***-**** - ******************@*****.***

PROFESSIONAL SUMMARY

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. SKILLS

Organizational Skills

Adaptability and Flexibility

Customer Service Orientation

HIPAA Compliance Knowledge

Patient Confidentiality Practices

WORK HISTORY

01/2023 to Current Telemetry Monitor Technician

Highland Community Hospital – Picayune, MS

Observed and evaluated cardiac activity and reported changes to medical staff. Monitored and documented heart rhythms according to physicians' orders. Followed all protocols to respond to irregular cardiac activity. Demonstrated in-depth understanding of telemetry equipment functions. 02/2022 to 01/2023 Personal Care Assistant

Highland Community Hospital – Picayune, MS

Built strong relationships with clients to deliver emotional support and companionship.

Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Assisted clients with daily living needs to maintain self-esteem and general wellness.

Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

EDUCATION

10/2022 Associate of Science: Medical Reimbursement & Coding Bryant And Stratton College - Getzville, NY

06/1995 High School Diploma

Glendale Jr/Sr High School - Flinton