CANDICE R. PRICE, EHR NCP – SR. CONSULTANT

Spokane, WA – 509-***-**** (m)

PROFESSIONAL SUMMARY

Clinical EHR professional with 30 years of experience in the Healthcare industry

** ***** ** ******* implementation and support experience, including work as a project lead/manager, builder, tester, trainer and support analyst; renewed NCP Spring 2022

50 basic and advanced Medical Assisting and Nursing skills utilized for 15 years in the ambulatory medical practice setting before shifting focus to full time Implementation and Project Management CORE COMPETENCIES

Workflow Analysis and Redesign

Process Improvement/Optimization

Proposal and Status Reporting

Project Management

Clinical and Administrative End User Support

Curriculum Development and Training

Gap Analysis and Testing

TECHNICAL COMPETENCIES

NextGen versions 5.4 through 6.0 and KBM 7.1 through ACE 6.2021.1 Cures (8.4.5.466)

MS Office, WebEx, SnagIt, Vision, Salesforce, JIRA, ServiceNow, Workfront, Google Workspace PROFESSIONAL HISTORY

Provisions Group – Franklin, TN 2023

Consultant

NextGen training and support for Medical Advantage Group Vera Whole Health/apree health – Seattle, WA 2021 – 2023 Application Trainer

NextGen training and support for employer-based healthcare primary care and BH company Activate Healthcare/Everside Health – Indianapolis, IN 2019 – 2021 Clinical Applications Specialist

NextGen implementation and support for employer-based primary care healthcare company Self Employed – Gilbert, AZ 2018 – 2019

Implementation Consultant

Genpact/Ciox: Due diligence and upgrade support for HealthSource medical records platform

CareMount Medical: NextGen EHR Go Live support for new multi-specialty medical group

Northwell Health: Process improvement, Server upgrades, Version upgrade testing and support Leidos Health – Indianapolis, IN 2017 – 2018

Sr. Consultant (NextGen EHR Legacy Support), Team Lead of 6

Support of NextGen EHR during departmental and full enterprise transition to Epic at Henry Ford

NextGen upgrade testing and support during transition to Epic at Mississippi Baptist Core Solutions – King of Prussia, PA 2016 - 2017

Implementation Consultant (Cx360 Project Management)

Behavioral Health EHR implementation and training of new and transfer client practices Candice R. Price, EHR NCP – Sr. Consultant Page 2 of 3 tsi Healthcare – Chapel Hill, NC 2015 - 2016

Implementation Specialist (NextGen EHR Development and Deployment), Supervised 3

EHR implementation and training of new and transfer client practices

Curriculum development for ICD10, application upgrades and meaningful use initiatives

Client Go Live support onsite and remote

Leidos Health – Indianapolis, IN 2014 - 2015

Sr. Consultant (NextGen EHR Development and Deployment), Team Lead/Supervised 6-10

Gap analysis, build, configuration, testing and reporting for 5 specialties during upgrade and merger

Curriculum development, training and Go-Live support for Trinity Health/CHE, Charleston Area Medical Center, Arch Health Partners, Pacific Heart, and Adventist Health ECG Management Consultants – Seattle, WA/Dallas, TX 2013 - 2014 Contract Consultant (NextGen EHR Implementation), Team Lead of 8

Workflow analysis, redesign and optimization to strengthen productivity prior to 4-version upgrade

NextGen 5.8/KBM 8.3 upgrade gap analysis, testing, training, Go-Live support for United Regional AP Professionals – Phoenix, AZ 2012 - 2013

Sr. Consultant (NextGen Implementation and Training), Team Lead of 4

KBM version 8.1 implementation of Dignity Health Pediatrics, Geriatrics, Bariatrics, OB/GYN, and Internal Medicine comprised of a large resident program attending

Trained and supported version 5.7 system upgrade on-site; developed web-based training library IASIS Healthcare – Franklin, TN 2011 - 2012

Regional Implementation Manager (NextGen EHR), PM of 4, Mentored 4 Regional Managers

Project Management – Workflow analysis, build, training and Go-Live support, follow-up support, Help Desk duties and extensive reporting; frequently supported other regions as needed

Brought 25-Multispecialty Physician Group of AZ Providers Live with EHR - NextGen versions: 5.6 and 7.9KBM with optional Advanced Template Set

Supported migration from McKesson Practice Plus to NextGen EPM Leidos Health (maxIT) – Indianapolis, IN 2010 - 2011 Sr. Consultant (NextGen EHR Implementation and Training), PM of 4

Workflow analysis, redesign, practice build, training, Go-Live support, operational analysis, and process improvement for Adventist Health and IASIS Healthcare CTG Healthcare Solutions – Cincinnati, OH 2008 - 2010 Consultant (NextGen EMR Implementation and Training), Team Lead of 6-12

Curriculum development for online orientation and classroom/computer lab training courses for Santa Clara Valley HHS and Custody system enterprise with multiple practices and over 1,500 end-users

Project management, system administration, presentations, one-on-one training and Go-Live support Self-Employed – Spokane, WA 2008

Subcontractor and Consultant

Business engagements included: inbound study-abroad program management, pre-deployment military health screening clinics, and corporate health fair facilitation SyMed, LLC – Coeur d’Alene, ID 2006 - 2008

Lead Implementation and Training Specialist, Initial EHR NCP designation

Duties included project management, system admin, NextGen presentation, curriculum development, training, support services, newsletter communications

Negotiated, presented and lead five-version KBM upgrade for Kootenai Health affiliated clinics Apollo College – Spokane Valley, WA 2006

Evening MA Instructor

Duties included back office MA instruction, lesson planning, lecturing, written and practical evaluation, record keeping of competency, attendance, and statistics, student advisor and counselor

Promoted after two months; esteemed by student population evidenced by transfer volume Candice R. Price, EHR NCP – Sr. Consultant Page 3 of 3 Ambulatory Medical Practices – WA, AZ 1992 - 2006

Registered/Certified Medical Assistant, Clinical IT Liaison

Performed advanced nursing skills for clinical patient care, IT Liaison for EHR support

Appointed role as Core Group and Super User during EPM migration; Lead duplicate merge project EDUCATION & PROFESSIONAL DEVELOPMENT

2023 Project Management, LinkedIn

2023 BLS (re-certification)

2022 NextGen Training: UGM

2022 NCP (re-certification)

2021 eCW training and trainer certification

2020 NCP (re-certification)

2019 NextGen 5.9.2 Content Webinars for newest release 2018 NCP (re-certification)

2017 NextGen 5.9/8.4 Content Webinar Courses and UGM Certifications 2016 NCP (re-certification)

2016 MACRA/MIPS Webinar Courses

2011 - 2014 NextGen Training: UGM, Cardiology, Meaningful Use, PQRS, v8.3.10 Enhancements 2009 University of South Florida: Adult Learning Theory 2008 NCP certification

2007 NextGen Webinars: Sys Admin, ICS, BBP, PAQ, File Maintenance 2002 - 2006 Spokane EN&T: Laryngopharyngeal Reflux, Tracheostomy, Annual CPR, Malpractice Case Study Alert, NextGen Scheduling, Annual OSHA/HIPAA 2002 Group Health Cooperative: Immunization Profile, Immunotherapy, Diabetic Management, CPR Recertification, Ergonomics/Lifting 2000 Coconino Community College/Northern AZ University: Chemistry, Leadership, Composition, Philosophy, Algebra

*National Dean’s List Honoree, Phi Theta Kappa Nat’l Honor Society 1998 Flagstaff Medical Center: Medical Customer Service 1997 Peace Health Medical Center: Casting, Identifying Abuse, CPR, Infection Control, Age-Specific Competencies, Assessing Learning Barriers, Adult Learning Theory

1995 Kitsap Regional EMS: Emergency Medical Technician Training 1994 ETON Technical Institute: Medical Assistant Certification and Registration 1989 Olympic College: Business, Psychology, Sociology, Communication

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