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Front Desk Direct Support

Location:
Stratford, CT
Posted:
February 07, 2024

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Resume:

Darileen E. Reyes

** ****** **.

Stratford, CT **614

ad3f8i@r.postjobfree.com

646-***-****

Objective

To obtain a challenging and rewarding position in which my experience, knowledge, and organizational skills are utilized while offering advancement and professional growth.

Education

BRONX COMMUNITY COLLEGE Bronx,NY

Dietetics & Nutrition 05/ 2014

Honors/Dean’s List

Employment History

Test & Trace Corps. Bronx,NY

Public Health Advisor 07/2020-05/2022 Immediately identify and interview people with COVID-19

Support isolation of those who are infected

Warn contacts of their exposure, assess their symptoms and risk, and provide instructions for next steps

Link those with symptoms to testing and care

Mercy Drive Inc. Bronx,NY

Direct Support Professional 08/2017-09/2018

Assist individuals with developmental disabilities with socialization and adaptive skills

Provide individuals in acquiring, retaining, improving self-help skills to reside in the home and community-based settings

Columbia University Medical Center New York,NY

Administrative Aide/ Medical Secretary 10/2014-04/2017

Greet patients in a professional and friendly manner

Daily operations of a front desk

Kept front desk and patient waiting areas neat and organized

Registered patients by verifying demographics and insurance information; update patient information in (IDX) scheduling system

Ensured that patients have appropriate referrals/authorizations for their visits

Collect/post all payments (co-payments, time of service and past balances) in IDX

Reconcile batches on a daily basis

Schedule appointments for follow-up office visits, UDS studies, procedures, radiology and other requested testing using IDX-Web

Scan all patient clinical information (intake forms, insurance cards, referrals, registration forms, etc.) into CROWN

Mailed consult letters, laboratory results, medication prescriptions, radiology requisitions, and referral letters to patients and referring physicians

Called and confirmed scheduled appointments two days prior to appointment date

File/Copy/Fax/Scan

Obtained authorizations to release medical records, collecting payment, copying records and mailing to requesting patients or companies

Performed other related duties assigned or requested

Conformed to all applicable HIPAA, Billing compliance and safety guidelines

Interpreted for patients as needed

Dr.Edward Peloso Dental office Bronx,NY

Dental Assistant/Assistant Manager 08/2011-09/2013

Greeted patients

Verified all patient insurance eligibility

Obtained all patient demographic information

Answered a high volume of phone calls

Scheduled and confirmed upcoming appointments

Collected all co-pays and patient fees

Set up and maintained patient exam room

Assisted physician with patient treatments/procedures: Teeth Impressions; Oral Surgeries; X-Rays

Interpreted/translated for patients as needed

Sterilized equipment on a daily basis as needed

Maintained inventory and stock of all medical supplies

New Imaging & Diagnostics Services Bronx,NY

Administrative/Assistant Manager 08/2009-06/2011

Answered phone calls

Greeted patients

Prepared, filed, and maintained patients documents

Verified all patient insurance eligibility

Scheduled and confirmed upcoming appointments

Provided patients and doctors with medical records

Interpreted/translated for patients as needed

Carried out all front desk tasks in a timely manner

Faxed inquiries as needed

Skills & Certifications

American Heart Association CPR Certification

Bilingual (English/Spanish)

Proficient in Microsoft Word and Excel

Comprehensible and concise writing and oral communication skills

References available upon request



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