Customer Service Real Estate

GWEN ROMINES

*** * ***** ****** **** Creek, IL **733 · 309-***-****

*********@*****.***

Self-motivated while acquiring new skills with ease, team player that works well alone, customer service as a specialty, and many experiences with much flexibility.

EXPERIENCE

2020 – CURRENT

MIXOLOGIST, Deer Creek American Legion & K&M village tap

Attending to detail per custom order, maintaining a clean environment, and exceptional customer service attendant.

2018 – 2020

AGENCY SUPERVISOR/MARKETER/HR/CPR INSTRUCTOR/PAYROLL, Helping Hands Home healthcare & staffing agency

Interviewing, hiring, orientating, and training new team members. Scheduling client meetings and meeting with potential clients. Developing care plans according to client needs. Scheduling appropriate staff for home clients and facilities. Disciplinary and termination meetings with employees. Providing CPR classes for employees, students, and clients. Marketing for all branches of the company (Staffing, Home Care, Home Health, Hospice, Non for profit organization, and retirement home). Receiving and entering payroll information to be submitted to payroll company. Filing all necessary documents in correct locations and keeping all documents up to date. Creating contracts. Conducting supervisory visits on clients and employees at random but up-to-date.

EDUCATION

OCTOBER 2021

REAL ESTATE PROGRAM, keller williams

Completed the program.

APRIL 2013

CERTIFIED NURSE AIDE, Midwest technical institute

State certified and in compliance with all state background testing.

SKILLS

Ability to learn new tasks rapidly with little training

Works well with others and independently

Research specialist

Flexibility in different career paths

Excellent customer communication skills

ACTIVITIES

I have some college courses through Heartland Community College, Illinois Central College, University of Phoenix, and Midstate Technical Institute. Received a diploma from El Paso-Gridley High School. I have completed the Medical Billing & Coding course at HCC (2012). My very first job I was bumped up to a supervisor roll at age 14. Since then, most careers I have been bumped into a supervisor and/or trained into different areas of companies due to my flexibly. I have a people pleasing personality and a knack for reading people in different situations. I have fast response time to hasty decision making and have thoroughly evaluated all pros and cons. Making best choices according to each situation. I can work in a slow-paced environment and an upbeat one. Equipped with common knowledge, supplied with random knowledge.

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