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Golf Course Customer Service

Location:
Phoenix, AZ
Posted:
February 07, 2024

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Resume:

Samuel Weber

W***N**** Champion Run, Hartland, WI 53029

904-***-**** ad3f6x@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Erin Hills Golf Course Erin, Wisconsin

[Caddie] May 2016 – Present

Both double and single bag carry successfully on a U.S. Open venue under very strenuous conditions and terrain

Engaged players for the duration of the round while providing exemplary customer service and a memorable experience

Pablo Creek Club Ponte Vedra Beach, Florida

[Caddie] February 2017 – December 2021

Forecaddie for both members and guests for the majority of rounds. Occasionally drive golf carts with member’s bags while members and their guests walk

Carried member’s bags upon request

TPC Scottsdale Scottsdale, Arizona

[Caddie/Forecaddie] January 2016 – March 2016 January 2019 – April 2022

Forecaddie:

oGreeted players on the range and immediately engaged them in conversation

oSuccessfully guided players of all skill levels around a PGA Tour facility in a timely manner without compromising the overall experience

oRun out ahead of players to spot golf balls and obtain yardages after providing a thorough hole description and hitting line for each hole and individual player

Wisconsin State Golf Association West Allis, Wisconsin

[USGA P.J. Boatwright Jr. Intern] May 2014 – September 2015

Specialized in championship setup, volunteer coordination, event coordination with golf course management staff, developed relationships within the golf community (industry reps, head golf professionals, and golf course superintendents), and completed all necessary tournament paperwork

Golf Course setup:

oResponsible for choosing hole locations and tees for championships

Setup each respective golf course based on the ability of players in the field.

Thoroughly marked golf courses to the highest standard in anticipation of numerous possible scenarios.

Volunteer Coordination:

oResponsible for teaching volunteers how to use tablets and software (Bluegolf) to ensure proper live scoring of Wisconsin amateur golf championships.

Event coordination with golf course management staff:

oMaintained constant communication with head golf professionals and golf course superintendents regarding the desired condition and difficulty of each golf course throughout championships

Developed relationships within the golf community:

oTook an interest in the development of each golf course and developed quality interpersonal relationships with fellow industry professionals

Washington County Golf Course Hartford, Wisconsin

[Outside Services/Pro Shop Attendant] May 2010 – August 2013

Interacted with customers and management staff on a daily basis

Collaborated with head golf professional to ensure a successful junior golf program

oAssisted in teaching weekly junior golf camps

EDUCATION

University of Wisconsin-Green Bay – Cofrin School of Business Green Bay, Wisconsin

[Bachelor of Business Administration - Emphasis in Marketing and Management] May, 2015

[Minor in Psychology]

3.0 GPA

Courses in:

oCorporate Finance, Personal Finance, Marketing, Marketing Management, Advertising, Accounting, Economics, and Strategic Decision Analysis.

Recipient of a full tuition golf scholarship

SKILLS

Interests: Including, but not limited to: Watching/Playing Golf, Rules of Golf, Working Out, Hiking, Skiing, and Traveling. Accomplishments include: Hiking the Grand Canyon rim-to-rim in less than 7 hours and winning four consecutive WIAA Wisconsin High School Golf State Championships.



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