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Project Engineer Technical Support

Location:
Miami, FL
Posted:
February 07, 2024

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Resume:

ALIRIO CALDERON

Cell: 305-***-****

e-mail: ad3f6n@r.postjobfree.com

PROFESSIONAL PROFILE

Telecommunications engineer and systems technician. Experience in deploying AWS virtual machines with EC2, Hyper-V and VMware. I have experience in administration and configuration of LAN, WAN and WLAN network topologies. in Cisco, Meraki, Huawei, Juniper and Unifi technologies. Fortinet Firewall administration. Administration of Windows servers and the Cisco ISE platform. Configuration of IP plants with Issabel software. and perform site surveys on wireless networks using the Ekahau tool. Proficient in the design, implementation and maintenance of structured cabling. Provided technical support to end-users via phone, email, or in person. Troubleshot and resolved hardware, software, and network issues for users. Installed, configured, and maintained computer systems, peripherals, and software applications. ACADEMIC TRAINING

UNITEC UNIVERSITY CORPORATION

Diploma in Strategic Management

UNITEC UNIVERSITY CORPORATION

Telecommunications Engineering

January 2019

BCC – Grancolombiano Polytechnic Educational Agreement Networks Assembly and Computer Security

TECHNICIAN "CCNA and IT" CISCO

June 2008

OUR LADY OF GRACE

Bojacá Cundinamarca

Bachelor with a Specialty in Business Management

WORK EXPERIENCE

FREELANCE

Project Engineer.

8 December 2017 – Current

Management of projects such as administration, support, and implementation of LAN networks, WLAN. Installing virtual machines on AWS. These services were provided to clients such as Global Insurance, TM Consulting, and Vitacom of Colombia, among others.

Design, implementation, and maintenance of structured cabling allows the integration of systematic distribution of cables in such a way that any service of voice, data, video, audio, internet traffic, and security.

TM CONSULTING

Project Engineer.

June 11, 2014 - December 7, 2017

Implementation of projects from LAN and WAN design to the configuration of routing devices, Fortigate firewall, switches, Access Point, Analog Voice Gateway, ISE server, GSM, and IP telephony plants such as (Elastix, Denwa. Wireless networks, Meraki, and Ubiquiti). Survey of wireless networks on site, with all this information was modeled in the Ekahau and iBwave tools. Server configuration, management, and incident management of virtual machines in Hyper-V and VMware. COBRA MOVISTAR CONTRACTOR

Data Technician

January 15, 2014 - April 15, 2014

Installation of data channels, dedicated internet, ip telephony. Installation of equipment in the nodes such as fiber converters, transmission and metro equipment, Alcatel Huawei. Maintenance of downed channels in corporate clients. for the SME and corporate segment.

IQES BALUM CONTRACTOR FOR ETB PROJECT

Field Engineer

October 15, 2013 - December 15, 2013

Installation of services dedicated channels by fiber optic, data channel, voice ip, data dedicated at the corporate level for the SME segment. Last mile services. SOLUTIONS IN TELECOMMUNICATIONS AND INFORMATICS ALLIED WITH CLARO

Professional in installations and maintenance

February 20, 2012- September 13, 2013

Internet services installation, Basic and Digital Telephony (SIP, E1, tests on plant asterisk_trixbox) MATRIX plants MPLS services (Intranet and Extranet) for the SME and corporate segment of the SERVICE PROVIDER CLARO – COLOMBIA. In the IT area supporting end users, software and hardware issues, printer installations, application support such as NEW CRM, ONYX, NORTEL, U200, Raisecom, plant ASTERISK_TRIXBOX management of office tools, portable assembly and desktop equipment, preventive, and corrective maintenance. COMWARE

Preventive and Corrective Maintenance Technician

July 14, 2011- February 16, 2012

Installation of both Hardware, Software, and printers. Perform cleaning from internal devices to external devices such as cabinet, keyboard, and mouse. SERVICOM

Corrective and Preventive Maintenance Technician

February 2010-June 2011

I have worked performing preventive and corrective maintenance of computers and printers in the different clients of the company such as Avvillas, total health, Banco de la republica and super notary of Bogotá.

TELEMATIC ACT

Operations Assistant

July 21, 2009-September 30, 2009

Management of reports of Fiber Optic Installations, Routers, Switches, and communication radios, such reports uploaded to a database in Excel. Uploaded to a server with Doku biz software.

REFERENCES

Dra. Uliana Gancea

ad3f6n@r.postjobfree.com

786-***-****

Michael Davidson

ad3f6n@r.postjobfree.com

786-***-****

Dr. Walter Rojas Pérez

786-***-****



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