Janai Jones

Las Vegas, NV *****

ad3f6a@r.postjobfree.com

+1-725-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Remote Customer Service Representative

The Home Depot Online - Las Vegas, NV

February 2022 to Present

Provide Quality Customer Service With Online Orders ( Placing Orders, Shipping Status, Damage Goods ETC.) Accepting Payments over The Phone, Place Order's Using Home, CRM, Order Up. Remote Customer Service Representative

Agero Roadside Assistance - Las Vegas, NV

March 2021 to Present

Assist Customers With Intake For Roadside Assistance Request (ex.. Tire change, Battery Jump, Tows Etc // Verify Customer Roadside coverage with insurance companies// Accept Payments for roadside Request// Dispatching Service Providers To customer to complete service // Follow Up with customer with pending request.

Remote CDC CSR

Maximus Call Center - Remote

April 2021 to July 2021

Temp Working Remotely For CDC Vaccine Hotline. Scheduling VAX Appointments Front Desk Clerk

Front Desk - Las Vegas, NV

November 2017 to March 2021

Resort Desk Clerk / Night Auditor Check Guest In And Out Of The Resort, Assign Guest Rooms, Answer Phones Make Guest Reservations, Provide Quality Customer Service as well perform Night Auditor Duties reconciling all accounts, processing invoices

Housekeeper

Front Desk

November 2017 to March 2021

Provided Housekeeping Service Cleaning Vacant Dirty Units As Well as Provide Service to Occupied Units ! Maintain Cleanliness of Hallways Etc. From Housekeeping I Transferred To The Front Desk In Dec of 2018 Hospitality Associate

True Blue Inc - Las Vegas, NV

June 2017 to April 2018

Various Hospitality Jobs Cashier/Server At T Mobile Arena, Housekeeping At Las Vegas Speedway Libby Attendant At Renaissance Hotel, Then The Jockey Club My Current Employer Education

High school diploma

Dd Eisenhower High School (Campus) - Rialto, CA

September 1993 to May 1997

Skills

• Customer Service

• Front Desk

• Front Office

• Guest Service

• Microsoft Word, Excel

• Reception

• Serving Experience

• Night Audit

• Word Processing

• Phone Etiquette

• Multi-line Phone Systems

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