Christopher Small

*** ****** ****** *** ** Brooklyn NY 11212 646-***-**** ad3f5x@r.postjobfree.com

EXPERIENCE

****-**** ****** *********** ********* Ambassador Staten Island, NY

Ensured proper sortation of mail boxes assigned to specified department.

Ensured packages were scanned with a high level of accuracy prior to distribution.

Provided remedial training to all new hires regarding their assigned duties within warehouse.

Maintained a safe warehouse environment and trained others on best practices.

2016- 2019 Security Supervisor (Kingston Family Residence) Brooklyn, NY

Processing payroll Bi-weekly

Managed 10+ security officers with various outlined duties which supported safety protocols.

Created and disseminated assignments to security officers daily.

Reviewed documentation of all daily occurrences within facility.

Ensured suspicious activities were investigated and well documented.

Ensured security officers surveilled premises timely and protected residents and property.

2010- 2015 UPS Customer Service Representative NY, NY

Resolved customer support challenges in a time-critical environment using problem solving strategies.

Managed multiple administrative tasks in a fast-paced office with minimal supervision.

Analyzed customer problems and communicated solutions verbally and/or in writing timely.

Answered high volume of incoming calls professionally and quickly demonstrating appropriate telephone etiquette.

2006 -2010 A&R Taxes – Secretary NY, NY

Answered inbound calls, processed filing electronic and hard copy tax preparations.

Facilitated appointments and processed data entry using office specific applications.

Processed payments and made bank deposits weekly.

Organized tax records and facilitated inventory audits per state requirement.

SKILLS

Demonstrates ability to solve problems quickly and maintains a professional demeanor at all times.

Displays high level of attention to detail and possesses verbal/written communication skills

Experience using Microsoft Office products (Excel, Word, PowerPoint and Access) or similar software.

Strong Customer Service experience

Typing 60 wpm

Facsimile

Phones

Self -Motivated

Warehouse Knowledge

Pick Trained

Stow Trained

Pack Singles

EDUCATION

High School Diploma Susan Wagner HS- 2004

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