Maple Grove Reporting Analyst
Resume:
Amber Krause
***** **** *** *, ***** Grove MN ***69
**************@*****.***
Summary
Resourceful, versatile professional with proven ability to administer valuable training initiatives to cultivate growth and assist employees at all levels. Recognized for being helpful, ethical, and approachable with a focus on the big picture. Able to manage communication projects, problem solving/analysis at elevated levels with ease. Has a strong desire to invest in a career that contributes to the success of its employees.
● Training facilitation, design, and development
● Organizing, coordinating, and maintaining multiple projects
● Research analysis and interpretation
● Proficient using Microsoft Suite, Workday, LMS, Sharepoint Experience
Insights & Reporting Analyst 3 May, 2016 – January, 2024 U.S. Bank Minneapolis, MN
● Prepare monthly and quarterly executive and regulatory presentations that illustrate key risk and performance indicators within the portfolio
● Manage multiple and complex projects with corresponding presentations and business analytics
● Responsible for improving the overall quality of Mortgage Servicing reporting by independently reviewing accuracy and quality of presentation prior to release
● Provide business line support including research, analysis, review, development, implementation, and monitoring of new or revised presentations
● Compile and analyze data/commentary that is incredibly detailed and often interpretive making reporting and presentation recommendations based on the findings
● Interface with internal and external resources to ensure successful completion, installation, and implementation within the presentation in accordance with client needs
Training Consultant July, 2011 – May, 2016
U.S. Bank Minneapolis, MN
● Created project plans for new training initiatives
● Determined objectives and scope of training projects
● Identified resources and subject matter experts
● Worked directly with affected business lines to create training material
● Scheduled and organized training sessions
● Assisted in development of learning solution programs including the development of class related materials
● Verified and tracked completion of training initiatives Training Analyst 2008 – 2011
Ameriprise Financial, Inc. Minneapolis, MN
● Facilitated classes during new hire orientation to help acclimate new employees to the company and teach them how to be successful and productive
● Delivered cross training to groups of associates that increased productivity and created a more flexible workforce
● Designed and developed various training modules for a wide range of topics using method that promote learner engagement and retention
Education
Argosy University - Bachelor of Arts - Psychology
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