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Customer Service Support Specialist

Location:
Flint, MI
Posted:
February 07, 2024

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Resume:

Jasmine LaGrone

IT Support Specialist Student

Flint, MI 48504

ad3f5o@r.postjobfree.com

+1-248-***-****

The skills that were obtained throughout the years of my work experience, is what makes me able to implement those same skills in an work environment so that I can be able to problem solve and exceed the needs of the customer's demands.

Authorized to work in the US for any employer

Work Experience

Floor Employee

NORTHGATE - Flint, MI

November 2021 to March 2022

• Build boxes

• Build pallets

• Package up car parts

• Inventory

Shift Supervisor

Rite Aid - Flint, MI

October 2019 to February 2020

• Cashier

• Customer service

• Data entry

• Credit and debit card transactions

• Daily reports

• Key holder

Cashier/Customer Service

Burlington Coat Factoy - Flint, MI

November 2017 to December 2017

• Greets customers including answering phones and directing customer inquiries to appropriate party.

• Handles cash transactions between customer and retail store.

• Answers routine billing questions/issues from customers.

• Receives and processes all payments according to standard procedures. Learning Guide

Flint and Genesee Chamber of Commerce

October 2016 to April 2017

519 Saginaw St.

● Develop and implement lesson plans and daily activities focused on language arts; reading, grammar, spelling.

● Motivate and instill enthusiasm for learning; approx. 20-25 students.

● Plan field trips, activities and curriculum based on themes for my class (3rd grade). Server/Cashier

Old Country Buffet

February 2015 to July 2016

4190 E.Court St.

● Monitor dining room making sure every customer is enjoying their meals

● Pick up dishes/clean tables

● Introduce myself to every customer

● Sweep floors, disperse desserts

● Handle cash transactions with customers

● Issue receipts, refunds, change or tickets

● Redeem stamps and coupons

● Make sales referrals, cross-sell products and introduce new ones

● Resolve customer complaints, guide them and provide relevant information. Education

Associate's degree in Information Technology

Charles Stewart Mott Community College - Flint, MI March 2022 to Present

High school or equivalent in General studies

Flint Job Corps - Flint, MI

June 2016 to February 2017

Skills

• Cashier (1 year)

• CASHIERING (1 year)

• Customer Service (Less than 1 year)

• Problem Solving (Less than 1 year)

• RECEPTIONIST (Less than 1 year)

• Food Service

• Crew Member

• Typing 42-wpm

• Technical Support

• Operating Systems

Certifications and Licenses

Administrative Assistant

December 2022 to Present

• Microsoft Word

• Microsoft Excel

• Google Drive

• Computer Basics

• Keyboarding

Additional Information

Skills

• Customer Service

• Organization

• Multi-task

• Respectful

• Problem Solving

• Cashier

• Accuracy



Contact this candidate