Los Angeles, CA *****
E Mail: ******.*.*****@*****.***
Tel: 310-***-****
JOANIE ALLEN
PROFESSIONAL SUMMARY
Over 35 years working in hospitality, with extensive experience in catering, banquet and convention services, and an emphasis on social events. Dedicated and passionate employee, consistently striving to exceed client and employer expectations. EXPERIENCE
HILTON HOTEL WOODLAND HILLS 2012 – 2020
Social Catering Manager
Involved in all aspects of catering, overseeing $2.5 Million of annual sales
Prepared annual budgeting and forecasting
Specialized in event planning for social events, including holiday parties, kosher events, bar mitzvahs, weddings, and anniversaries
Cultivated new client relationships and fostered existing client relationships, resulting in increased business accounts
INTERCONTINENTAL CENTURY CITY 2009 – 2011
Senior Catering Manager
Negotiated rental rates and substantially increased bookings, resulting in increased standard room rental rates for banquet rooms and event spaces
Involved in all aspects of catering, with total annual sales of $3.5 Million
Expanded client base and secured new business accounts
Prepared annual budgeting and forecasting
Specialized in event planning for social events, including holiday parties, kosher events, bar mitzvahs, weddings, and anniversaries
SOFITEL LOS ANGELES 1999 2004 / 2007 2008
Senior Event Manager
Exceeded food and beverage revenue goals by expanding client base
Increased business revenue within entertainment industry sector, including through relationships with cable television and premium networks
Expanded business accounts in Kosher and Glatt Kosher markets, resulting in increased bookings
Increased event space room rental revenue by 25% and catering sales revenue by 47% in 2000
Awarded “Manager of the Quarter” in years 2001, 2002, and 2003 LE MERIDIEN BEVERLY HILLS 2004 2007
Senior Catering Manager
Exceeded catering revenue sales goals by over 25% and increased event space rental revenues by 50%
Awarded “Catering Manager of the Year” for Starwood Hotel and Resorts, Northern Region in 2006
Awarded “Manager of the Quarter” in years 2005 and 2006
Implemented creative ideas to modernize banquet set ups
Maintained revenues and service quality during major brand and office transition
Developed relationship with separate departments at Cedars Sinai Medical Center, resulting in over $1 Million dollars in revenue
Coordinated entertainment industry press junkets and interfaced with network staff and talent
CERTIFICATIONS
Serv Safe Food Handling Certification
OSHA Training and CPR Certification
TIPS/CARE Alcohol Awareness Certification
OTHER SKILLS
Proficient in Word, Excel, and Delphi
S.M.A.R.T methodologies and industry best practices REFERENCES AVAILABLE UPON REQUEST