Vonisha Patrick
Chapel Hill, NC **516
**************@*****.***
Experience
October 2022 - PRESENT
Hickory Tavern, Chapel Hill, NC - Server
●Increased personal sales by 24% after 2 months by effectively promoting specials and food/alcohol pairings.
●Consistently praised for strong efficiency and customer relations in a fast-paced environment.
●Key Achievement:
Designated Employee of the Month, December 2022 for delivering top-quality customer service and team support
April 2020 - December 2022
VP Distributions, LLC, Carborro, NC - Distributor Trainee
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Janurary 2016 - December 2022
Thomas Distribution Company, Durham, NC - Team Leader
●Outside sales representative who sold Kirby home maintenance systems to consumer end-users.
●Demonstrated the nature and value of the goods and services of the product to potential consumers in their personal homes.
●Key Achievements:
Was promoted to Team Leader Janurary 2017 as a mentor, helping the sales representative secure demonstration appointments, present the product to the consumer, and write up sales contracts.
Was then promoted to Distributor Trainee in 2020 allowing me to start my own company, VP Distributions, LLC.
February 2016 - December 2018
Dennys, Durham, NC - Server
●Rang up customers and delivered orders efficiently in a fast-paced cafe setting.
●Stayed up to date with menu specialties, menu choices and menu deviations if items were running out and would communicate changes to customers
December 2013 - October 2015
Mama’s Pizza, Plymouth, NC - Server
●Constantly monitored clients satisfaction.
●Instructed guests on menu specials, took food and beverage orders, and answered any questions which may have arisen.
February 2010 - November 2013
The Ram Resturant, Plymouth, NC - Server
●Ensured quality service of up to 50 guests per night with no order mistakes.
● Mediated problematic situations and managed to solve all issues of this kind.
July 2008 - Janurary 2010
APlus Results, Plymouth, NC - Paraprofessional Behavior Support
●Developed skills in responding to and de-escalating behaviors to directly support student.
●Developed and contributed to behavior planning.
●Monitored and inputted data into the dashboard, ensuring to complete required paperwork in an accurate and timely manner.
Skills
●Customer-oriented
●Problem-solving
●Critical and creative thinking
●Teamwork
●Active listening
●Data Entry
●Communication
●Contract negotiations
●Sales
●Salesforce
●POS systems
●Memorizing orders
●Multitasking / Time management
●Detail-oriented
Education
August 2004 - May 2005
N orth Carolina A&T University, Greensboro, NC - Freshman Year
Plymouth High School, Plymouth, NC - Graduated in 2004