Executive Assistant Customer Service

BRANDIE NICHOLSON

**** ****** **** ****: 502-***-**** Jeffersonville, IN 47130 *******.*******@*****.***

OBJECTIVE

To secure a challenging position to expand my knowledge and abilities.

EDUCATION

Murray State University (MSU) Murray, KY

Bachelor of Science, Advertising Dec 2011

-Sociology Minor

EXPERIENCE

Ernst and Young LLP, Louisville, KY

Full-Time Administrative Lead Executive Assistant July 2018-Present

-Communicate with businesses to set up meetings.

-Complete expense reports for the fifteen administrators that I worked with daily.

-Create ways to enhance business products for customer needs.

-Organize calendars to better utilize time for successful outcomes.

Stock Yards Bank & Trust Louisville, KY

Full-Time Service Associate III September 2016-Present

-Communicate with customers about their transactions and how I can help them.

-Open accounts for customers while engaging in a conversation to uncover financial needs.

-Create ways to enhance business products for customer needs.

-Work directly under branch manager to train to become a branch manager.

ResCare Inc. Louisville, KY

Full-Time Cash Disbursement November 2014- September 2016

-Process payroll.

-Answered phones for entire company about payroll issues.

-Entering information and following the entire payroll process.

-Working with ADP to assure employees are paid correctly and on time.

US Bank Louisville, KY

Full-Time Teller/ Teller Coordinator March 2013- November 2014

-Communicate with customers, listening actively to provide positive customer service.

-Gather and report information to better us as a team.

-Create new plans to further our education as a teller.

-Promote banking products.

-Coaching and supervising 4 tellers.

OTHER EXPERIENCE

Regions Murray, KY

Full-Time Teller December 2011 - March 2013

-Communicate with customers, listening actively to provide positive customer service.

-Accounted for all the transactions that were run for the day.

-Compiled reports to better us a branch.

-Promote banking products.

Dollar General Store Murray, KY

Assistant Store Manager/Acting Store Manager June 2010- Dec 2011

-Managed eight (8) employees

-Maintained inventory levels

-Handled money transactions

TECHNICAL SKILLS

Proficient with Microsoft Office, Word, Power Point, Excel, and Timekeeping application

BRANDIE NICHOLSON

3305 Middle Road Cell: 502-***-**** Jeffersonville, IN 47130 *******.*******@*****.***

REFERENCES

McKenzie Dadisman

Family Friend

Cell: 502-***-****

Holly Potts

Co-Worker

Cell: 502-***-****

Contact this candidate