Senior Analyst A Team
Resume:
DD
DAVID DILLARD
Professional Summary
A highly motivated individual who is solution focused, goal orientated and can collaborate with a team to produce quality work on tight deadlines. Personally managed production activities to guarantee 98% of orders were shipped on-time. Contributed to an annual 20% increase in productivity through improvements in operations, quality, safety and administration. Implemented safety and operational S.O.P's. Certified Raymond industrial trucks trainer and Certified HeartSaver CPR & AED. Work History
ResMed - Senior Analyst/ Superuser
Lithia Springs, GA
10/2022 - 12/2023
Luxottica - Distribution Supervisor
08/2020 - 10/2022
Investigated system issues and implemented resolutions to reduce downtime and improve system stability and performance.
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Identified and resolved problems through root cause analysis, research and system testing.
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Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
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Recommended process improvements to permanently identify, analyze and fix constraints and challenges the WMS and user experience.
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Worked on over 30+ Jira's which resulted in system changes and user experiences ultimately making a more efficient and solution orientated facility.
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● Oversee operations of distribution of eye ware through sortation.
● Ensure daily plains are processed in proper status using SAP. Manage team to sort, package and label accurately product to be shipped within specified delivery date.
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Enforced all safety protocols and 5 S standards for safe and efficient operations.
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Managed employee time using Kronos and maintained overtime in ordinance with upper management directives.
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**********@*****.***
Symrna, Ga. 30082
Skills
Advanced expertise in Microsoft excel,
power point, word and outlook
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Worked with various warehouse
management systems such as Red
Prairie, JDA, JDE, M2K, SAP,
Packmanager, Manhattan Scale, and
HighJump.
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Very Knowledgeable with inventory
management and audit processes
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Certified Raymond reach, sit down,
stand up, electric pallet jack and cherry
picker industrial lift trainer and
operator
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Scheduling familiarity and
understanding of data reports and
metrics
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Strategic thinker, team leader and very
strong staff development skills
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● Data entry and management
Self-motivated and skilled problem
solver
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Education
2013
Westwood College
Atlanta, GA
Associate: Information Technology:
Network Management
Kittrich LLC. Vantage DBA - Shipping and Inventory Manager 02/2019 - 08/2020
Armada Hub 1 Logistics - Warehouse Assistant Manager 09/2017 - 10/2018
Procter & Gamble/ Summit Container - Warehouse Supervisor 05/2015 - 06/2017
Held daily meetings to communicate daily goals and update on productivity status and trends.
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Strengthened inventory processes to balance supply needs and space limitations
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● Investigated variances to ensure inventory accuracy
● Maintained 97% on time delivery rate monthly
Had a 99.8% inventory accuracy for physical inventory in first year as inventory manager. No location in network had higher than 92% before this
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Routed and cubed orders on vendors portal to ensure carriers had accurate information to pick-up orders
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Managed personnel accordingly so that Publix, Wal-Mart, Dollar Tree, Dollar General and other various vendors orders were pulled, audited, stacked and wrapped for shipment
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Created spread sheets to track errors and shipping discrepancies so errors can be reviewed with team
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Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules
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Handled high-volume paperwork and collaborated with Customer service department to resolve invoicing and shipping problems
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Ensured all warehouse personnel were properly trained and certified on safety policies, S.O.P's, and all equipment used in facility
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Handled day-to-day shipping and receiving operations, typically overseeing more than 21 inbound and outbound trailers per shift
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Allocated work in W.M.S for operators to pull orders or put away inventory
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Made inventory adjustments, cycle counts and audits as needed and ensured all inventory information was communicated to Inventory control
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Ensured that all operators were complying with SQF standards and food safety standards set by FDA and customer
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Responsible for making sure cold dock staging and temperature logs were up to date and accurate
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Worked in direct contact with purchasing and inventory control on any inbound or outbound inventory issues
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Maintained international In and Outbound documentation, lot code information and overseen international shipping operations
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● Responsible for day to day operations of warehouse Generated orders and overseen that they were pulled, kitted, staged and their status updated in master production schedule
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Affiliations
U.S Air Force: Electrical and
Environmental systems apprentice.
U.S Veteran
WM Coffman - Warehouse Manager
09/2013 - 03/2015
Publix Atlanta Bakery - Quality Assurance/ Lab Technician 12/2010 - 07/2013
Chase Staffing/ Cummins Power South - Shipping And Receiving Clerk 11/2007 - 02/2010
Tasked with managing production inventory and finished goods that they matched up systematically and physically in the warehouse
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Ensured all inbound and outbound transfers were received, processed and put away in designated locations
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Responsible for training of all warehouse industrial lift operators. Completed scheduled inventory counts and supply audits
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Certified Raymond reach lift, sit down lift, stand up lift, cherry picker and electronic pallet jack trainer
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Generated cycle counts and empty bin reports that were verified physically and updated daily in W.M.S
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Created and enforced detailed organization processes to increase quality service standards
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Tasked with making operational improvements to enhance quality, improve production times and reduce costs.
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Planned and laid out work to meet production and schedule requirements.
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Managed inventory, personnel and the ordering of all warehouse supplies.
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Responsible for daily production goals and the insurance of safe work practices.
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Recorded numbers of units handled and moved using daily production sheets and work tickets.
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Responsible for daily production goals and the insurance of safe work practices.
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Performed tests, audits and calibrations on product and equipment as needed
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Maintained accurate documentation for quality control and inventory management
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● Performed product release tests on inventory and packaging Worked with quality assurance manager and actively participated in coming up with solutions for operational and technical projects
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Collected samples during production and tested randomly to determine in-process product quality
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Evaluated samples against standards by completing measurements, visual inspections and other established tests
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Performed thorough inspections of incoming materials and outgoing products
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● Picked, pulled and packaged orders for daily shipment
● Initiated and received parts for stock and order disbursement
● Performed daily cycle counts for inventory accountability Scanned, weighed and processed parts for shipment through UPS and FedEx
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● Performed daily forklift and cherry picker inspections
● Loaded and unloaded pieces into boxes for shipment
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