Customer Service Representative
Resume:
ZACKARY TOMEO
**** *. ****** ******* ****, Lot #*
Silver Springs, FL 34488
*********@*****.***
Summary
Customer focused professional with extensive experience in a variety of consumer driven industries is seeking a Customer Service Representative Position with a company that values experience in, managing all facets of front office administration, handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas. Willingness to go the extra mile, seek out additional challenges and facilitate oversight on all responsibilities and duties in a fast-paced work environment.
United States Army Veteran - Honorable discharge
Skills and Qualifications
Excellent ability to gather and analyze statistical data and generate reports
Outstanding interpersonal, customer service, leadership, and organizational skills; thrive within detail-oriented, deadline-driven environment
Exceptional organizational skills and adaptability
Remarkable word processing and data entry skills
Clear communication skills aimed at understanding customers’ needs and providing corresponding services
Performs work with minimal supervision
Proficient using Microsoft™ Office Suite
Employment History
Burger King 02/2022 to 04/2023
Kitchen Crew Member Ocala, FL
oChecked the quality of raw or cooked food products to ensure that standards are met
oMaintained the quantity and quality of received products
oMonitor sanitation practices to ensure that employees follow standards and regulations
Amazon Fulfillment 11/2022 to 01/2023
Order Puller Ocala, FL
●Issued materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions
●Kept records of out-going orders
●Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
Chewy 06/2022 to 11/2022
Order Picker Ocala, FL
Fulfilled orders by keeping records of incoming orders
Compared merchandise invoices to items received to ensure that shipments are correct
Examined and inspected stock items for wear or defects, reported all damages to supervisors
Zackary Tomeo
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Tibbetts Lumber 06/2022 to 11/2022
Yardhand Ocala, FL
Verified dimensions or check the quality or fit of pieces to ensure adherence to specifications
Operated machines, including power saws, jointers, mortisers, tenoners, molders, or shapers, to cut, mold, or shape woodstock or wood substitutes
Measured and marked dimensions of parts on paper or lumber stock prior to cutting, following blueprints, to ensure a tight fit and quality product
Circle K 03/2019 to 02/2022
Clerk Ocala, FL
●Processed and completed over 200 sales while assisting with gasoline purchases
●Recommended merchandise or services that met customers' needs
●Received and responded to customer complaints
United States Army 08/2007 to 05/2009
Signal Support Systems Specialist Fort Benning, GA
●Determined the pros and cons of different options and picked the best one
●Figured out how a system should work and how changes in the future will affect it
●Listened to others, not interrupting, and asked good questions
●Used rules to solve problems
Education
Vanguard High School General Equivalency Diploma Ocala, FL
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