ZACKARY TOMEO

**** *. ****** ******* ****, Lot #*

Silver Springs, FL 34488

352-***-****

ad3f0z@r.postjobfree.com

Summary

Customer focused professional with extensive experience in a variety of consumer driven industries is seeking a Customer Service Representative Position with a company that values experience in, managing all facets of front office administration, handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas. Willingness to go the extra mile, seek out additional challenges and facilitate oversight on all responsibilities and duties in a fast-paced work environment.

United States Army Veteran - Honorable discharge

Skills and Qualifications

Excellent ability to gather and analyze statistical data and generate reports

Outstanding interpersonal, customer service, leadership, and organizational skills; thrive within detail-oriented, deadline-driven environment

Exceptional organizational skills and adaptability

Remarkable word processing and data entry skills

Clear communication skills aimed at understanding customers’ needs and providing corresponding services

Performs work with minimal supervision

Proficient using Microsoft™ Office Suite

Employment History

Burger King 02/2022 to 04/2023

Kitchen Crew Member Ocala, FL

oChecked the quality of raw or cooked food products to ensure that standards are met

oMaintained the quantity and quality of received products

oMonitor sanitation practices to ensure that employees follow standards and regulations

Amazon Fulfillment 11/2022 to 01/2023

Order Puller Ocala, FL

●Issued materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions

●Kept records of out-going orders

●Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise

Chewy 06/2022 to 11/2022

Order Picker Ocala, FL

Fulfilled orders by keeping records of incoming orders

Compared merchandise invoices to items received to ensure that shipments are correct

Examined and inspected stock items for wear or defects, reported all damages to supervisors

Zackary Tomeo

Page 2

Tibbetts Lumber 06/2022 to 11/2022

Yardhand Ocala, FL

Verified dimensions or check the quality or fit of pieces to ensure adherence to specifications

Operated machines, including power saws, jointers, mortisers, tenoners, molders, or shapers, to cut, mold, or shape woodstock or wood substitutes

Measured and marked dimensions of parts on paper or lumber stock prior to cutting, following blueprints, to ensure a tight fit and quality product

Circle K 03/2019 to 02/2022

Clerk Ocala, FL

●Processed and completed over 200 sales while assisting with gasoline purchases

●Recommended merchandise or services that met customers' needs

●Received and responded to customer complaints

United States Army 08/2007 to 05/2009

Signal Support Systems Specialist Fort Benning, GA

●Determined the pros and cons of different options and picked the best one

●Figured out how a system should work and how changes in the future will affect it

●Listened to others, not interrupting, and asked good questions

●Used rules to solve problems

Education

Vanguard High School General Equivalency Diploma Ocala, FL

Contact this candidate