Customer Service Quality Control

Larry McBrearty

Allen, TX ***********@*****.*** 972-***-****

SUMMARY

Highly motivated and results-oriented Construction Manager with 20+ years of experience in the construction industry. Possesses strong organizational, people skills, and problem-solving expertise. Extensive experience in scheduling, ordering, field supervision, quality control, and production of all phases of residential construction. Demonstrates a thorough knowledge of all trades. Enjoys working in a fast-paced, team-oriented environment. Excellent in establishing and maintaining outstanding rapport with project managers, subcontractors, and customers. Proficient in Microsoft (MS) Word and Excel.

CORE COMPETENCIES

On-Site Construction

Business Operations

Customer Service

Project Management

Team Management

Leadership Skills

Single-Family Homes

Budgeting

Day-to-Day Problems

Building Inspections

Construction Schedule

Sales Processes

Risk Management

Home Remodeling

Relationship Building

Compliance

Customer Satisfaction

Quality Control

PROFESSIONAL EXPERIENCE

Grand Homes, Dallas, TX Dec. 2022 - Present

Construction Superintendent

Efficiently manage all facets of the construction process, including interpreting blueprints, scheduling subcontractors, and obtaining the necessary permits.

Negotiated contracts, scope of work, and cost with new sub-contractors ensuring timely project completion.

Communicated with Sales, Purchasing, area Manager to ensure all project expectations were met.

Delivers exceptional customer service by listening to clients’ needs and promptly resolving issues as they arise.

Worked with local inspectors to ensure all projects met or exceeded city, and pre-purchases inspections.

Maintained and sent weekly budget updates.

First Texas Homes, Dallas, TX Aug. 2021– Dec. 2022

Construction Superintendent

Efficiently manage all facets of the construction process, including interpreting blueprints, scheduling subcontractors, and obtaining the necessary permits.

Negotiated contracts, scope of work, and cost with new sub-contractors ensuring timely project completion.

Communicated with Sales, Purchasing, area Manager to ensure all project expectations were met.

Delivers exceptional customer service by listening to clients’ needs and promptly resolving issues as they arise.

Worked with local inspectors to ensure all projects met or exceeded city, and pre-purchases inspections.

Maintained and sent weekly budget updates.

MCB Construction, Dallas, TX 2013 – Present

Owner / Managing Member / Construction Manager

Developed and established business and manages various business functions, such as sales, customer service, and inventory management.

Meet with existing and potential customers to discuss their needs, as well as the project specifications, scope, budget, modifications, and timeline.

Accurately calculate budget and submit all required documentation to customers and various banks for approval.

Increases revenue potential by Actively evaluating project status and recommending “extras” or “add-ons” to clients.

Additional Work Experience:

Construction Superintendent Cope Equities Allen TX, Pine Ridge Homes Oak Point Tx, McCullum & Assoc., Dallas, TX

EDUCATION, TRAINING & CERTIFICATIONS

Small Business Management and Organization Course, Southern Methodist University, Cox School of Business, Dallas TX

Some Coursework, Collin County Community College, McKinney, TX

Small Business Certificate

Contact this candidate