José Luis Sifuentes

Mobile: 210-***-**** e-mail: ad3f0u@r.postjobfree.com San Antonio, Texas 78259 www.linkedin.com/in/joseluissifuentes

SUMMARY

Strategic and professional Technical Trainer, Coach & Educator with broad experience implemenNng a variety of programs contribuNng to employee development and producNvity. A highly effecNve Coach partnering with managers to influence employees toward achievement of organizaNonal goals. Bilingual with excepNonal interpersonal and wriUen communicaNon skills. Known for ability to assess and resolve a wide range of issues. Consistent record of increasing employee producNvity. ExperNse includes: Coaching, Training & Development, Curriculum Development, Customer Service and Performance Man- agement.

PROFESSIONAL EXPERIENCE

Brave Thinking InsCtute/Knowledge Business Blueprint - San Antonio, TX

Life Coach Cer,fica,on, June 2022 - Present

A cerNfied Life Coach (October 2023) with over 23 years of experience specializing in career coaching, professional development and training. Provide coaching and training services to managers, educators and various clients. Create individual service plans and strategies to help guide clients through employee development and producNvity. Conducts one on one consultaNon and coaching sessions to evaluate cir- cumstances and develop short term and long term soluNons. Provides training soluNons to support clients in the areas of leadership, customer service, communicaNon, life transiNons & performance man- agement.

TEXAS WORKFORCE COMMISSION - San Antonio, TX

Trainer/Facilitator, Sept. 2020 - June. 2022

Prepare, plan and coordinate all aspects of career facilitaNon/training. Administer and execute all train- ing iniNaNves, ensuring compliance for all aUendees. Required to deliver training in a blended learning environment, uNlizing e-learning and classroom environment and provide support to all Trainees. Facili- tate all programs, idenNfy gaps and opportuniNes for improvement.

SAN ANTONIO ISD / COMMUNITY ADULT EDUCATION PROGRAM - San Antonio, TX

EducaCon Supervisor, Jan. 2020 - March 2020 (Center closed due to Covid-19)

Oversees all Learning Center acNviNes to ensure the opNmum educaNonal experiences for all adult learners. Oversees teaching staff to ensure each teacher meets district requirements and guidelines for opNmum results. Works closely with community organizaNons to educate and recruit students and staff. Monitors all new students for tesNng and placement in learning programs.

OLDER ADULTS TECHNOLOGY SERVICES (OATS) - Brooklyn, NY San Antonio, TX

Technical Trainer, Oct. 2018 - Jan. 2020 Trainer and facilitator in the areas of technology and comput- er educaNon. Recruited, trained and matched parNcipants to specific courseware. Conducted prospect- ing acNviNes, public relaNons and strategic planning. Worked closely with center managers and leader- ship to establish and execute strategic growth strategies for their organizaNon. Engaging, understanding and a dynamic communicator with excellent presentaNon skills.

NEW IMAGE MARKETING AGENCY - San Antonio, TX

Director of Training & Development, Corporate Coach & Curriculum Design, Jan. 2015 – May 22, 2018 A key business partner in driving business results through planning and curriculum design. Supported six dealerships totaling 650 employees, including General Managers and Leadership staff. Designed six new courses including Leader as Coach, C.O.R.E. Customer Service, New Hire On-boarding, Mentoring for All, The Road to the Sale (World Car Sales Process) and Dimensions of Leadership. Supported each dealership with customer service oversight, coaching General Managers and Staff.

SPRINT – San Antonio, TX

Trainer, Facilitator, Corporate Coach, 2001 – 2014

Trained more than 5,000 Retail Sales RepresentaNves, Managers and retail staff in customer service, management, leadership and retail sales strategies. Supported the indirect sales team, as well as busi- ness to business team, in training iniNaNves, special projects, coaching and facilitaNon. Increased in- structor uNlizaNon by preparing for new product launch and iniNaNves.

INTERACTION ASSOCIATES FOR SOCIAL CHANGE – Dallas, TX

Trainer, Facilitator, Consultant, 1998-2001

Served as presenter and facilitator for company clients of this professional training company in the areas of leadership development, team building and community projects. Worked closely with corporate and community leaders to establish and execute strategic growth strategies for their organizaNons.

PRIOR EXPERIENCE INCLUDES SCHOOL TEACHING, PRINCIPAL, CONSULTANT, CORPORATE MANAGER. EDUCATION

Bachelor of Science Degree in EducaCon, Texas State University, San Marcos, TX

Master Degree in School AdministraCon, Texas State University Minnesota Graduate School of Theolo- gy, MN

Contact this candidate