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Security Engineer Technical Support

Location:
Vilasa, Andhra Pradesh, India
Posted:
February 06, 2024

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Resume:

Harish Ramanathi

D.no *-**, mukteswaram, ainavilli mandal, thotharamudi, mukteswaram palem,

Egdt, Andhra Pradesh, India,533211.

Mobile: +91-918*******

E-Mail: ad3esf@r.postjobfree.com

SENIOR SECURITY ENGINEER

Seeking assignments in the IT Field

Career Objective

To associate with an innovative and vibrant organization, allowing me to put my competencies to the best use, to add value to the organization and contribute to my overall growth as an individual.

PROFILE

Competent and dynamic IT Professional accented with the latest trends and techniques of the field coupled with a wide range of skill sets as well as strengths in technology, critical thinking, troubleshooting, problem analysis and customer / technical support.

Overall, 3 plus Years of Experience in IT Infrastructure.

Currently working with Fidelity National Finance India as Security Engineer

Excellent communication, problem solving and analytical skills, along with the ability to multitask effectively under challenging conditions.

Key Skills:

Identifying and reporting Vulnerabilities found on endpoints through Qualys.

Knowledge in McAfee Antivirus (ePO,Agent,ENS)

Handling Tanium for endpoint Management.

Knowledge in Manage Engine Desktop Central

Knowledge on Microsoft Azure where I used to handle BitLocker recovery keys and WVD host reboot.

Knowledge in operating system (win2008 and above).

Good Knowledge in Troubleshooting the Issues

Installation & Configuration of McAfee End Point Protection.

Installation & Configuration of McAfee End Point Protection Manager.

•Splunk and Splunk ES Management

•Security Incident Management

•Phishing and Spam Email Analysis

•Vulnerability Assessments and remediation

•Anti-virus/End point Management

•System Monitoring

PROFESSIONAL EXPERIENCE

Working as Security Engineer in Fidelity National Financial India in Bangalore location from Nov 2021 to till date.

Roles and Responsibilities:

Working on Sapphire Ticketing tool and service Management without breaching SLA.

Providing support to various projects and resolving all the tickets on time and within SLA.

Co-coordinating different lines of services within SLA.

Ensure whatever given tasks are completed on time on schedule without any deviations and time delay.

Providing RCA to ADM End users whenever it is necessary on the issue.

Providing on call support to END users troubleshooting the issue over Skype or Teams.

Verifying with all compliance Control.

Involved and provided extra support during the COVID situation for local movement.

Configuring and trouble shooting and installation of MacAfee Encryption, Agent installation, HIPS, DLP

Involved in installing Monthly offline patches in Server.

Checking email alerts notification

Recovering the MacAfee encryption password to End user.

Troubleshooting the Accops or Checkpoint VPN application issue.

Involved in Activity of compliance Control of Monthly Audit activity.

In case of new software application request providing VA test report and filling details in Exception form

Getting approval from compliance team for new software application access.

Troubleshooting of patches installed in the laptop using Desktop control Agent Manage Engine.

McAfee to Defender Migration

Responding to threat alerts

Malware reports and managing malware related work.

MCP Deployment

Creating Client task and using it as tag based for Deployment.

Security Analyst – Nov 2020 – Nov 2021

Tasks performed:

•Working in Security Operation Center (24x7), monitoring of SOC events, detecting and preventing the Intrusion attempts.

•Good understanding of security solutions like Firewalls (Palo Alto, checkpoint, )

DLP, Anti-virus, Email Security etc

•Responding to various security alerts for various client and scanning for vulnerabilities using tools like Qualys.

•Monitoring real-time events using SIEM tool like Splunk.

•Handling Alerts from multiple Security Log sources such as Proxy, Anti-Virus and EDR

•Monitoring, analyzing and responding to infrastructure threats and vulnerabilities.

•Phishing and Spam Email Analysis

•Investigate the security logs, mitigation strategies and responsible for preparing generic security incident reports.

•Website Anti-Malware and Defacement monitoring and real-time alerting based on anomalies detected.

•Monitor SIEM alerts, analyze events in SIEM and raise Security incidents in Ticketing tool Manage Engine

•Experience in Monitoring & Investigating the incoming Events in the Mcafee DLP.

•Monitoring security systems and networks for anomalies

•Investigating security violations, attempts to gain unauthorized access, virus infections, etc.

•Coordinate responses to security incidents in a timely manner

•Work with various teams across the organization to improve security posture.

Declaration:

I hereby declare that the information furnished above is true to the best of my knowledge and belief.

Place: Bangalore (Harish R)



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