DL

DEBBIE LUHTALA

ad3ejr@r.postjobfree.com 253-***-**** Roy WA

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Data Entry

Technical Support

Bookkeeping

Administrative Support

Scheduling

Clerical Support

Multi-Line Telephone Systems

Positive and Professional

Office Equipment Operations

Greeting and Seating Clients

Organization Skills

Yelm Veterinary Hospital Yelm, WA

Receptionist Veterinary Assistant

01/2004 - 01/2024

Served visitors by greeting, welcoming and directing to appropriate personnel.

Scheduled and confirmed appointments and meetings for management team.

Supervised setup of conference rooms for meetings and office events in common areas.

Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules. Yelm Veterinary Hospital Yelm, WA

Veterinary Medication Clerk /Safety Both

Washingto

09/2015 - 12/2022

Filed correspondence and reports in accordance with corporate classification system.

Prepared and submitted requisitions to maintain supply standards in accordance with established procedures.

Received and distributed incoming mail, messages and packages to appropriate individuals.

Trained office professionals on administrative procedures to keep file handling consistent and accurate.

Followed confidentiality rules to preserve data quality and reduce potential information compromise.

VCAPacific avenue veterinary hospital

Tacoma, WA

Customer Service Lead /Veterinary

Assistant

03/1983 - 03/2013

Forecasted representative requirements and expected demand levels. Reduced call-time of inbound calls by recognizing and resolving systematic inefficiencies.

Managed key account service, providing exceptional support to foster loyalty and retention.

Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Summary

Skills

Experience

Education and Training

Washington State Online Degrees Online Wa State

Medication Clerk Safety Advisor

2015

Franklin Pierce High School Tacoma, WA

High School Diploma

06/1982