**-*** ****** *** ***** ad3eit@r.postjobfree.com
Sudbury ON P3B 4J3 705-***-**** / 705-***-****
Mathew Johnson
Highlights of Qualifications
Professional employee with an excellent work ethic
Excellent attendance and safety record throughout my career
Self-motivated, quick learner and enjoy challenges
Proven to be a valuable team member, able to follow directions and work independently
Detail oriented and meticulous
Dependable, hardworking and loyal
Strong communication skills, easy to get along with
Relevant Experience
Shipping / Receiving
Determine method of shipment and arrange shipping; prepare bills of lading, customs forms, invoices and other shipping documents manually or by computer
Assemble containers and crates, record contents manually or by computer, pack goods to be shipped and affix identifying information and shipping instructions
Oversee loading and unloading of goods from trucks or other conveyances
Inspect and verify incoming goods against invoices or other documents, record shortages and reject damaged goods
Unpack, code and route goods to appropriate storage areas
Complete daily and monthly safety inspections and audits
Customer Service / Telemarketing
Contact potential customers by phone, explain services, packages and policies
Maintain and update customer information using company software
Receive calls and trouble shoot with customer to find solutions
Answer questions about services, invoices
Apply credits when required
Book service appointments
Document all calls, maintain customer files
Continuous learning, regular employee development on new products and services
Employment History
Shipping / Receiving 2010 – Present
Parmalat Canada, Sudbury ON
Construction Labourer 2007 – 2008
Belanger Construction, Sudbury ON
Warehouse Person 2006 – 2007
Westlund Industrial, Sudbury ON
Customer Service Representative / Telemarketer 2004 – 2006
Teletech Inc., Sudbury ON
Mathew Johnson 705-***-**** / 705-***-****
Education & Training
Law Enforcement Foundations 2009 – 2010
Everest College, Sudbury ON
Ontario Secondary School Diploma 2002
Sudbury Secondary School, Sudbury ON
Certificates:
Certified Co-Chair of The Joint Health & Safety Committee 2011 - Present
CPR & First Aid Training 2022
Forklift Certificate 2022
Union Steward Local UFCW 2019- Present
References Available Upon Request