Customer Service Technical Support

YAHYE MOHAMUD

**** ******** *** * *** ***

ROSEVILLE, MN 55113

612-***-**** ***********@*****.***

Summary

Experienced professional with diverse expertise in retail and sales. Proven in customer service, technical support, and leadership. Skilled in warehouse operations, including packaging handler,fulfillments,order processing,problem-solving,stocking and receiving.retail store operations,ensuring efficiency and safety. Committed to excellence in dynamic environments.

Experience

Galmart Supermarket Retail Sales Associate

2021 - 2022

● Delivered exceptional customer service by promptly addressing inquiries, assisting with product selection, and ensuring a pleasant shopping experience.

● Collaborated effectively with a diverse team to accomplish tasks efficiently, contributing to a positive work environment and ensuring smooth operations within Hormuud Supermarket.

● Maintained optimal inventory levels by accurately monitoring stock, conducting regular audits, and coordinating with suppliers to ensure availability of products while minimizing overstock situations.

Mareeg

Warehouse Associate

2017 - 2020

● Enhance warehouse efficiency by implementing effective inventory management and organization systems, collaborating with team members to complete complex projects on schedule and within budget constraints.

● reduced order processing times with streamlined picking,packing and shipping procedures

● improved workplace safety by conducting regular inspections and addressing potential hazards promptly increased accuracy of inventory records through meticulous documentation and regular audits.

Education Waberi secondary school

High school diploma November 2016

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