Hello
Katrina Canez
*** *. ** *** ****** Unit *
Tucson, Arizona 85701
********@*****.***
Strengths
Medical Records Clerk / Data Entry / General Office/Customer Service/Authorizations/Insurance Verification
Experience
October 2022 - PRESENT
Tucson Medical Center, Tucson, AZ - Health Information Technician III
● Index (file) scanned documents from the units using OnBase. Ensuring accuracy in placing the scanned medical record(s) into the correct patient’s chart.
● Answering calls from patient’s/parent’s with setting up access to electronic chart.
● Analyzing charts to ensure accuracy.
● Processing medical record requests, and ensuring the requested records are only released. March 2018 - August 2023
Shared Services Center- Tucson - Pre-Arrival Specialist
● Verifying insurance benefits by website, calling insurance. Ensuring if the patient has active coverage for outpatient/inpatient services.
● Verifying if authorization is required for outpatient services.
● Creating authorizations for inpatient admissions, verifying if authorization is required for observations admissions. Creating authorization for long term care facilities (Skilled Nursing Facilities/Inpatient Rehabilitation)
● Compelling pre-registration for outpatient services, information patient of point of service and collecting payment if monies is due.
● Trainer new employees for outpatient surgeries and inpatient admissions. February 2017 - March 2018
Shared Services Center-Tucson - Coordination of Benefits rep
● Review denied billing claims for coordination of benefits
● Call patient(s) and inform to update their coordination of benefits with their insurance so the claim can be processed
● Updating insurance if needed for claim to be processed 2
October 2009-October 2016
Center for Neurosciences Tucson, AZ - Medical Records Clerk
● Front desk medical records clerk, greeting patient(s) and assisted in obtaining copies of medical records and images on CD.
● Scan and file (electronic) of records into patient’s chart
● Handled both dial-in and dial-out phone contacts with tact and professionalism. Education
June 2007
Pima Community College - Center for Training and Development - Medical Office Specialist - Certificate
June 2003
Pima Vocational High School - High School Diploma
Awards
Employee of the Year 2020 - Shared Services Center - Tucson