Administrative Assistant Veterinary Technician

**** ******* ***** **** 267-***-****

Philadelphia, PA. 19154 ***********@*****.***

Christine Messina

●Out of the box thinker.

●Solution oriented.

●Proficient communication and interpersonal skills.

●Knowledgeable of radiology procedures and modalities.

●Knowledgeable with file room procedures.

●Document management.

●Strong work ethic.

Strong commitment to patient experience.

EXPERIENCE

Growth Opportunity Center - SouthHampton, Pa 18974

Administrative Assistant

September 2023 - Present

●Billing

●Scheduling

●Collections

●Daily sheets

●Reporting on outstanding AR

Dutton Road Veterinary Clinic -Philadelphia, PA. 19154

Veterinary Technician

January 2020 - September 2022

●Obtaining medical history.

●Client education.

●Administering injections SQ, IV, IM.

●Collecting blood and urine specimens.

●Radiology

●IV catheter placement.

●Laboratory testing.

●Patient restraints.

●Pharmaceutical duties

●Avamark system.

Efilm Radiology system.

Abington Hospital- Jefferson Health -Willow Grove/Warminster/AbingtonPA

Clerical Coordinator

September 2013 - November 2020

●Excels on computer systems for maintaining and updating patient files.

●Observed and gained knowledge on various protocols for MRI, CT and Mammography studies.

●Called referring physicians with critical/Sat reports.

●Trained employees electronic health record systems and workflows.

●Aided patients as they navigate through multiple modalities throughout their experience.

●Cared for patients undergoing treatments by assisting in radiology scans.

●Organized and detailed-oriented while handling patient information.

●Exhibits effective levels of multitasking to guarantee patient satisfaction.

●Managed and monitored team to ensure workflow need are being met

Implemented HIPPA compliance in all aspects of healthcare.

Medical Resources - Oxford valley, PA

Team Lead

June 1994 - August 2013

●Overseeing the front desk to ensure proper work flow.

●ID 9 and CPT coding for several multimodality centers.

Balancing end of month/ end of year

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