Customer Service Human Resources
Resume:
VICKY YAPOUDJIAN
Porter Ranch, CA
***************@*****.***
OBJECTIVE
Results-driven individual with expertise in claims management, office coordination, and superior customer service seeking to leverage strong multitasking abilities and attention to detail in contributing to a dynamic organization's success.
EDUCATION —
EXPERIENCE
BUSINESS ADMINISTRATION CERTIFICATION 2004
PASADENA COLLEGE
2000-2002
Double Major General Education & Graphic Design
April 2019-Present
Claims & Administrative Assistant • Topa Insurance Company
Managed claims, allocated tasks to adjusters, and maintained workflow efficiency. Authored acknowledgement letters, provided exceptional customer service, and ensured compliance by processing and managing loss run records and licenses for insured parties.
April 2018-March 2019
Facilities Assistant • CONRAD N. HILTON FOUNDATION
Managed inventory, facilitated Workplace Services liaison, oversaw meetings, staff assignments, and hospitality functions, while maintaining budgets and building reports.
February – April 2018
Human Resources Assistant • ENTERTAINMENT EARTH
Managed employee files, ensured legal compliance, coordinated office activities, maintained I-9 forms, communicated deadlines, and organized confidential HR documentation.
KEY SKILLS —
COMMUNICATION
Proficient in Expense Reports, Microsoft Office Suite, Travel Coordination, Meeting Planning, Human Resources Support.
Exceptional multitasking abilities, strong attention to detail, and superior communication skills.
LEADERSHIP
Fluent in Armenian, English, and Arabic languages.
Exemplify strong leadership through overseeing teams, coordinating office activities, and managing workflow efficiencies. Proficient in mentoring staff, ensuring compliance, and fostering operational excellence across various organizational facets.
REFERENCES
[Available upon request.]
Contact this candidate