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Customer Service Quality Control

Location:
Riverside, CA
Salary:
18
Posted:
February 05, 2024

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Resume:

NATALY LOPEZ LOPEZ

ad3ec0@r.postjobfree.com 951-***-**** Riverside, CA 92501

Summary

Adept at stocking and arranging merchandise in high-volume grocery establishments. Positive and outgoing team professional with team-player mentality.

Safety-minded Picker with experience working in busy warehouse environments. Unafraid of hard work, hot or cold conditions or heavy lifting. Punctual and responsible with great quality control and order review skills.

Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills

• Shipment Receiving

• Palletizing

• Quality Assurance

Quality Control

• Product Packaging

• Warehouse Organization

• Heavy Lifting

• Multitasking

• Fluent in (Spanish, English)

• Task Prioritization

Experience

Hot Topic Riverside, California

Picker

11/2023 - Current

• Kept products separated, organized and in good rotation to meet customer order specifications.

• Cleaned and organized aisles, work stations and floors to promote operational productivity.

• Assisted in loading and unloading containers from overseas shipments into warehouse storage areas.

• Placed products on conveyors for final wrapping and shipment.

• Printed accurate labels and applied to boxes, crates and containers prior to shipment.

• Picked up heavy objects using proper lifting techniques to avoid personal injuries.

• Executed picking tasks according to order specifications while meeting daily productivity requirements.

• Selected products and items from shelves and pallets for customer orders.

• Loaded, unloaded materials onto, off of delivery vehicles using pallet jacks or other material handling equipment.

• Packed and unpacked items, checking breakables before stocking on shelves.

• Packaged items with appropriate materials to prevent damage during shipping.

• Confirmed items picked for orders by keying codes into system.

Dekers Moreno Valley, CA

Packer Associate

07/2023 - 09/2023

• Accomplished production goals by working with speed and accuracy.

• Applied lids or close-ups in finalization of product.

• Responded quickly to any changes in production schedules or requests from supervisors.

• Trained new employees regarding warehouse procedures and

Dekers Moreno Valley, CA

Packer Associate

07/2023 - 09/2023

Northgate Gonzalez Markets Riverside,

California

Cashier

12/2021 - 12/2022

Education and Training

Ramona High School Riverside, CA

High School Diploma

05/2022

• Accomplished production goals by working with speed and accuracy.

• Applied lids or close-ups in finalization of product.

• Responded quickly to any changes in production schedules or requests from supervisors.

• Trained new employees regarding warehouse procedures and standards.

• Remove completed or defective products or materials, placing on conveyors or loading docks.

• Reviewed packing slips and other documentation to properly box requested items for shipment.

• Updated computerized tracking systems with package details such as weights, destinations, barcodes.

• Stacked boxes onto pallets in an orderly fashion to ensure stability during transport.

• Prepared orders for shipment by selecting proper containers and packing material.

• Verified labels for appropriate order numbers and item specifications.

• Checked for damaged goods and recorded discrepancies on appropriate paperwork.

• Identified incorrect or damaged items received from suppliers and reported them accordingly.

• Ensured that all products were properly packaged before being shipped out of the facility.

• Transferred packaged product from packaging to recipient or stock.

• Assembled, lined and padded cartons and containers.

• Verified customer age requirement for alcohol or tobacco purchases.

• Ensured compliance with all safety regulations within the store environment.

• Maintained work area and kept cash drawer organized.

• Discounted purchases by scanning and redeeming coupons.

• Issued receipts, refunds, credits or change due to customers.

• Organized promotional displays or arrange merchandise on counters or tables to promote sales.

• Balanced daily transactions on a computerized point-of-sale system.

• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

• Collected payments and provided accurate change.

• Followed company security procedures for handling large sums of money.

• Provided excellent customer service while promoting loyalty programs to increase sales potential.

• Accepted cash and credit card payments, issued receipts and provided change.



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