Rosie Marie Edwards, Program/Project Manager

Austin Texas 318-***-****

ad3ea5@r.postjobfree.com

Senior Program / Project Manager

Project Management professional with 17 years demonstrated success. Expert in needs analysis, project scoping, business modeling, and strategic planning. Skilled in process improvement, assessment, cross functional collaboration, and project deployment. Articulate communicator and mentor who strives in result driven, collaborative environments. Passionate about emerging technologies and dedicated to exceeding expectations expectations to stay within budget, improve efficiencies, and increase revenue.

Core Competencies

●Project Scoping` Web and Digital Tools Enterprise Resources

●Strategic Planning Process Improvement Change Management

●Business Modeling Complex Problem-Solving Customer Service

●Resource Staffing Contract Negotiations SW Dev Lifecycle

●Productivity Tools Cost-Exception Solutions Application Integrations

Skills:

●Office 365, Virtualization, V-Lookup, Messaging, Pivot Table, HPSM (HP CE Ticket Management tool), ILM (Infrastructure Lifecycle Management tool), AWS, MBS (Master Build System/Configuration tool), IP-Admin, Java, SCRUM/Agile, Atlassian suite (JIRA, Agile, Confluence), SharePoint, e Commerce, Visio, Window, MS Project, MS Office Suit, QuickBooks, Agile, PDMS, I drive, AFP, GPT, MIS, HUB Collaboration, PGCM, Photoshop, Service Now, Google, Trello, Yelp, Cascade

Professional Experience:

Office Manager - Austin Texas

Tomorrow’s Promise Foundation

● Responsible for overseeing the daily office operations

● Communicated with department heads

● Performed administrative tasks

● Help plan and coordinate events, or parties.

Notary Loan Specialist, Loan Officers

Autopay, Austin, TX

June 2023 – Present

07/2023 - 09/2023

●Completed and passed the National Notary Association loan signing agent certification course.

●Received the National Notary Signing Agent certificate from the National Notary Association.

●Maintained organized, accurate support as a Commissioned Notary Public

●Confirmed identity of signers & recorded signatures in Notary journal for Auto Loans

●Witness and authenticate signatures, administer oaths, verify signatures and take affidavits as a trusted agent. Witness and authenticated Auto Loans.

●Printed the loan documents, arranging and executing the notarization of documents, and sending them off for processing.

●Responsible for administering oaths that warn the parties that their statements were made under penalty of perjury.

●Ensured that there is no fraud or undue influence during the proceedings

●

Field Service Representative, Software Quality Assurance Analysts and Testers

Adecco/Cruise, Austin, TX

03/2023 - 07/2023

●Operated a vehicle manually (non-autonomous) primarily in pairs of two, alternating driver and passenger roles. responded to situations in the field in which vehicles are unable to continue self-driving operations

●Worked with remote stakeholders

●Triaged, recover, and/or retrieve vehicles, but not limited to placing the vehicle back into service or returning it to base, and/or customer interaction when necessary, liaising with other parties onsite (including customers, first responders, law enforcement, and tow truck operators)

●Documented the scene and gathering reportable information

●Worked with the Customer Support and Vehicle Service teams to delight passengers and return vehicles to service following on-road events

●Lead the launch and land functions of deploying and returning autonomous vehicles during driverless operations for egress and ingress, including operational safety checks

●Operated a self-driving vehicle in both autonomous and manual modes, Participated in the ongoing training and mentoring of new Field Support Representatives

●Performed ad hoc projects as needed, including those in support of self-driving vehicle testing, delivery, and other community support and/or pilots

Program Manager - Project Manager Austin Texas November 2004 – May 2021

Dell Computers & HPE

●Coordinated the development of infrastructure projects within the organization.

●Directed infrastructure projects

●Defined tasks and timelines,

●Coordinated across departments

●Managed budgets

● Ensured timely delivery

●Responsible for the management of multiple mid to large projects with possible cross department or LOB impacts.

●Leads project teams through project lifecycle from planning to project execution while ensuring quality and timeliness of project completion.

●Analysis of project risks, issues, costs, and benefits for recommendations to the business and technology leadership team.

● Act as a communication channel for ongoing project management status, issues, and setting business expectations

●Provided leadership in the selection, implementation, and acceptance of new standards and topologies including buy/build analysis which in conjunction with the organizations vision led to new hybrid solutions being selected.

● Negotiated/managed multiple vendor contracts incorporating organizational funding strategies that resulted in over $5 million dollars in separation for company.

●Developed supply chain strategies, analyzed logistics data, and ensured smooth operations.

●Drove all application projects and oversaw all aspects of the projects including planning, resource, execution, communication with the project business leads.

●Set goals, created a plan, identified the resources needed, determined how long it might take to complete the project and assign responsibilities.

Education & Certificates

●Austin Community College

IT Project Management

●State of Texas

Notary

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