WAYNE

WILKINSON

**** ***** ******* *****, ***** Palm Beach, FL 33411 561-***-**** ad3e9x@r.postjobfree.com PROFILE

Market Manager with a warm and friendly demeanor.

Established experience and proven track record of being an essential management team member provided effective solutions that produce immediate results. Skilled at conflict resolution and attentive to employee needs. Punctual problem solver to provide support staff across multiple locations. Proactive approach to instill a positive and productive work environment by communicating with team members, setting clear goals and monitoring performance.

SKILLS / ABILITIES

• Proactive Communicator

• Punctual

• Budget Management

• Poised Under Pressure

• Scheduling and Time Management

• Staff Training and Coaching

• Recruiting & Hiring Talent

• Staff Assessments

• Quality Assurance

• Quality Control

ACTIVITIES AND INTERESTS

• Weightlifting

• Boxing

• Dog Training

• Sports

• Travel

REFERENCES

Available upon request

EXPERIENCE

Covelli Enterprises / Panera Bread, LLC

Palm Beach and Broward County, FL

08/2008 – Present

Certified Bakery Market Manager in charge of 5-7 stores in Palm Beach and Broward County. Responsibility in overseeing the daily operation, managing staff, ensuring compliance with baking regulations and providing a safe work environment. Specialty hiring, training, evaluating of the baker division in compliance with corporate protocol standards. Supervise and manage staff work assignments and overall Quality Assurance

/ Quality Control for all baked goods at each location. Prepare team in response to new product roll out and implementation. Trouble shoot and coordinate failsafe equipment repair, maintenance, cleanliness and sanitation standards. Employee time management and scheduling, staff assessments and performance reviews.

Self Employed Palm Beach County, FL

08/1997 – 07/2008

Independently Owned and operated a local full-service landscape and maintenance business in Palm Beach County. Gold Medal Bakery Fall River, MA

06/1987 – 06/1997

Certified Baker in Production Department for various product lines operating related equipment such as mixers, line ovens and proof boxes. Work included preparation of measuring and mixing of ingredients in compliance with established Quality Control standards.

CERTIFICATIONS / EDUCATION

• Bakery Market Manager Certification Panera, LLC - 11/2011

• Center for Leadership Studies – 06/2011

• B.M.C Durfee HS Graduate – Fall River, MA

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