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Customer Service A Dedicated

Location:
Lufkin, TX
Salary:
$18
Posted:
February 06, 2024

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Resume:

Sierra Ferguson

Cover Letter

Lufkin, TX *****

ad3e6o@r.postjobfree.com

+1-936-***-****

Allowing me the opportunity to work for this company would greatly benefit both me and you. You would be getting a dedicated hard worker with drive and I would be receiving the chance to show off my skills and push myself to be better at what I do. Authorized to work in the US for any employer

Work Experience

Deputy Voter Registrar

Angelina County - Lufkin, TX

January 2022 to March 2023

Voter Registration, Uphold the integrity of elections, Provide supplies to polling locations, Turn in results on election night, Correctly handle and file sensitive documents, Observe and direct poll workers during early voting and election day.

Telemarketer

ETech Communications - Lufkin, TX

January 2021 to July 2021

Took inbound calls and chats, helped resolve issues diligently, maintained excellent customer service, graded on customer satisfaction, successfully managed multiple screens and chats at one time. Nurse Aide

PINNACLE SENIOR CARE - Lufkin, TX

May 2020 to January 2021

Geriatric ADL's, Hygiene, ROM exercising, diet preparations, assisting with memory care, helped where needed.

Caregiver

Harmony Hill Baptist Church - Lufkin, TX

June 2019 to May 2020

Provided engaging learning activities with the children, made a safe welcoming environment, worked with infants up to 6 y/o, provided food with any accommodations to allergies Education

Some college in Psychology

Angelina College - Lufkin, TX

August 2019 to May 2020

Skills

• Public health (1 year)

• Data collection (2 years)

• Supervising experience (2 years)

• Volunteer management (1 year)

• Microsoft Word (7 years)

• Microsoft Excel (2 years)

• Microsoft Outlook (1 year)

• Microsoft Office (1 year)

• Microsoft Powerpoint (7 years)

• Multi-line phone systems

• multi-monitor use

• Project management (1 year)

• Public speaking (1 year)

• Bookkeeping (1 year)

• Dementia Care (2 years)

• Cash handling (2 years)

• Customer service (5 years)

• Cash register (2 years)

• QuickBooks

• Google Docs (4 years)

Certifications and Licenses

Certified Medication Technician

August 2023 to August 2025

This certification allows CMT's to give medications to patients, or to support patient self-administration of medication



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