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Customer Service Technician

Location:
Virginia Beach, VA
Salary:
19-25
Posted:
February 06, 2024

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Resume:

Stephen Campbell

Virginia Beach, VA *****

ad3e5g@r.postjobfree.com

+1-757-***-****

Outgoing Trainer skilled at operating in fast-paced environments with demanding objectives for sale, service and quality. Talent for adapting to changing menus, policies and independently handling customer issues. Highly qualified and results-driven professional, demonstrating solid interpersonal communication and problem solving skills. Adapt at providing exemplary customer service, coaching and mentoring employees and achieving company goals and objectives Authorized to work in the US for any employer

Work Experience

Service Technician

Advancing Eyecare - Norfolk, VA

November 2021 to January 2024

• Clean, repair and refurbish ophthalmic equipment.

• Keep records of parts used and work completed.

• Complete projects on a timeline.

• Assist management in anyway possible to help the productivity of business.

• Process, invoice, collect payments & get items ready for shipping.

• Inventory control & management.

• Organize repairs with manufacturers for outside services.

• Prepared and distribute customer statement of accounts Sales Advisor

Rick Hendrick Chevrolet Norfolk - Norfolk, VA

April 2021 to November 2021

• Attend daily sales meetings.

• Utilize marketing department to reach out to new & previous customers.

• Work sales floor & lot, answer questions and engage customers.

• Identify customer’s needs through needs analysis.

• Generate traffic into dealership.

• Maintain a good CSI

Server, Trainer

First Colonial Inn - Virginia Beach, VA

September 2017 to April 2021

• Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.

• Educated waiters on the menu, memorization strategies and how to convey information in a positive and upbeat manner.

• Sought out and implemented methods to improve service and team performance and boost business sustainability.

Point of Sale Associate

Alley's General Store - West Tisbury, MA

August 2016 to August 2017

• Issued receipts, discussed return policies and directed customers to pick up locations for larger merchandise.

• Help customer locate and select appropriate merchandise throughout store.

• Received product orders, unloaded merchandise and arranged store stock into appealing displays.

• Unboxed new merchandise and added to shelves in accordance with planograms and rotation policies. Education

High School Diploma

First Colonial High School - Virginia Beach, VA

June 2018

Skills

• − Safe food handling

− Point of Sale (POS) system operations

− Training new employees

• Serving Experience

• Merchandising

• Computer skills

• Retail sales

• Mechanic experience

Certifications and Licenses

Driver's License

Assessments

Work motivation — Proficient

June 2020

Level of motivation and discipline applied toward work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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