MM Michael Mullen

Modesto, CA ***** 209-***-****

ad3e5c@r.postjobfree.com

PROFESSIONAL Experienced installation and repair technician with work history setting up,

SUMMARY repairing and configuring telecommunications equipment. Talented at building

relationships with customers and solving problems with little oversight. Excellent

communication and planning skills. Competent Telecommunications Technician

bringing [Number] years of experience installing voice, data and other systems.

Expert at equipment configuration and troubleshooting. Well-organized and

resourceful with superior work ethic. Organized and dependable candidate

successful at managing multiple priorities with a positive attitude. Willingness to

take on added responsibilities to meet team goals.

SKILLS Technical Communication Fusion Splicing Techniques

Documentation and Reporting Quality Control Inspection

Equipment Calibration Blueprint Reading

Connector Installation Attention to Detail

Cable Management

WORK HISTORY SPLICING TECHNICIAN 05/2000 to 06/2023

AT&T 3042 Rose Ave

Enhanced network performance by diagnosing and repairing fiber optic

cables.

Reduced service downtime by promptly responding to emergency repair

requests.

Maintained updated records of splicing activities for accurate

documentation and future reference.

Ensured customer satisfaction through effective communication and timely

resolution of issues.

Collaborated with team members to complete complex projects within tight

deadlines.

Optimized splicing efficiency with the use of advanced tools and

equipment, ensuring high-quality connections.

Increased workplace safety by adhering to industry regulations and best

practices during all splicing tasks.

Provided technical support to field technicians, assisting in troubleshooting

and resolving connectivity problems.

Improved network reliability by conducting regular maintenance checks on

fiber optic infrastructure.

MERCHANDISER 06/1999 to 05/2000

Bottomley Distributers Milpitas, CA

Boosted sales by implementing effective merchandising strategies and

visually appealing displays.

Enhanced customer satisfaction by providing product knowledge and

recommending suitable items based on individual needs.

Managed inventory levels with regular monitoring, ordering, and stock

replenishment for optimal product availability.

Collaborated with store management to develop promotional plans and

execute timely merchandise resets.

Increased brand visibility by designing eye-catching window displays that

highlighted new products and seasonal trends.

EDUCATION GED 06/1998

Independence High School, San Jose, CA

LANGUAGES sign language

Limited Working

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