Entry Level Front Desk
Resume:
Paulyna Ahrendt
Citrus Heights, 95621
ad3e41@r.postjobfree.com
OBJECTIVE
I am seeking an entry-level position where I can utilize my craft as a motivated team player and can learn new skills fairly easily. Working in a fast-paced environment has allowed me the ability to learn new skills that will allow me to get to the next level.
EXPERIENCE
Communicare Health Center West Sacramento, Referral Specialist
Aug 2022- Present
●Answers phone calls from patients and other clinics and provided help and address concerns with referrals
●Process referral to go to appropriate Specialty Office
●Process authorization for patient (Anthem Blue Cross, Nivano, River City, Molina, California Health & Wellness, Partnership)
●Coordinate with outside clinic for authorizations (CPT, fax number)
●Follow up on referral (Calling specialty office and calling patients)
●Liaise with Insurance companies (Anthem Blue Cross, Nivano, River City, Molina)
●Coordinate with providers Primary MA with any issues.
●Go to weekly team meetings with my providers.
Prairie Quest Consultants (David Grant Medical Center) Travis AFB, Referral Clerk
Oct 2021- June 2022
●Greeting patients at the front desk, referral center.
●Uploading documentation to patient chart(PowerChart)
●Answering calls and assisting patients with referral needs.
●Directing calls to the appropriate department for assistance.
●Determine if patients are eligible for services and arrange and schedule appointments for referred care.
● Liaise with Tricare/ Health Federal Services.
●Provide general information to patients and ensure patients have necessary documentation for referred health care services.
Advanced Hearing Aid Center, Vacaville, Patient Care Coordinator
May 2019- Oct 2021
●Responsible for scheduling appointments, managing and updating patient records
●Performed other clerical duties but not limited to answering phone calls and assisting patients and organizing and pulling chart for technician
●Managed to answer more than one phone lines and responded to emails or fax inquired
●Responsible for validating patient’s insurance eligibility and health care coverage.
Starbucks, Vacaville, Barista
June 2019- December 2019
●Provided customer service in greeting and helping customers
●Fast paced store preparing drinks, cleaning, cash handling, stocking and performing other duties
●Trained new team members
●Ensured the work environment is properly prepared for daily operations
Cost Plus World Market, Vacaville, Sales Associate
OCTOBER 2017 - April 2019
●Managed, counted, verified, and reconciled cash register sales
●Greeted customers and answered questions about product and services
●Preformed opening and closing procedures according to store policies and procedures
●Marked items with identifying codes, such as price, stock, or inventory control codes.
●Priced & sorted merchandise from racks and placed them in their correct location and recommended merchandise.
CareTaker, Fairfield Children’s Nanny
April 2018- July 2018
●Cared for children ranging in ages 3 months - 11
●Prepared meals each day to meet the dietary needs of children
●Performed light housekeeping
●Coordinated physically stimulating activities for children
●Provided safe transportation for multiple activities
EDUCATION
Vanden High School, Fairfield High school Diploma
August 2013 - June 2017
Skills
●Microsoft
●Powerchart
●Revenue Cycle
Contact this candidate