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Quality Assurance Business System

Location:
Minneapolis, MN
Salary:
120000
Posted:
February 06, 2024

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Resume:

Peter Paul Pulumbarit

Brooklyn Park, MN ad3e3q@r.postjobfree.com 409-***-****

Summary

5+ years managing, developing, and processing health and welfare business systems keeping up with the health and welfare benefits landscape. I developed processing tools in Excel to easily review and identify discrepancies in very diverse data layouts which shortened review and investigation time on large data sets. In previous positions I applied my database and spreadsheet skills to generate actionable dashboards for project managers and directors.

Skills

Python, Data analytics, Dashboards, SQL, Microsoft Excel and similar spreadsheet applications, Tableau, HTML, CMS coding, Visual Basic, Confluence, Project Management

Experience

Empyrean Benefit Solutions

Business System Manager Minneapolis, MN (Remote) Promoted: Jun 2021 - Present

• Own continuous client profitability through configuration, out of scope project support, automation, process improvement, quality assurance, and support of co-worker growth

• Drive accountability for team performance and own client dashboard, including client satisfaction, change management tickets, case management, and data checks for aligned clients

Business System Analyst III Houston, TX Promoted: Apr 2019 - Jun 2021

• Manage, execute and track assigned client deliverables by maintaining and using processing guides according to processing calendar, and use process tracking system daily to ensure adherence to client SLAs (Service Level Agreement)

• Create, execute, and maintain accurate and detailed test plans (unit, function, integration, and regression) for all new system functionality testing

Business System Analyst II Houston, TX Apr 2017 - Apr 2019

• Successfully implemented and configured several clients based on client system requirements

• Processed deliverables on a consistent basis by encrypting and delivering files through FTP transmission

• Created automation processes for deliverable items to clients

• Simultaneously managed ongoing clients, implementation projects and new hire training

Belcan and The Adecco Group

Business Operations Analyst Houston, TX Oct 2011 - Apr 2017

• Maintained Aero Operations online presence with dashboards, dataforms, etc., to support Program &

Functional Management, achieving a total of over 8000 hits in 2016. Weekly spend updates, Metrics

Meeting, Monthly Budget Adjustment meeting, Operations Goals Update were the operating rhythm to keep all business functions aligned

• Improved metrics reporting practices to reduce workflow process time by 45%

Modis

Data Analyst Houston, TX Jul 2010 - Jul 2011

• Provided Quality Assurance reports to R&D Departments to determine unit operation failure trends utilizing MTBF and other manufacturing lifespan measurement methodology

Tripex Consulting

Business Analyst Redmond, WA Nov 2008 - Jan 2010

• Developed reporting solutions based on the client’s needs using Microsoft Excel and Excel VBA/Macros

• Designed and maintained monthly scorecards reporting key performance indicators for the Windows Volume Licensing Marketing team

• Reduced turnaround time for financial reports using Microsoft Excel and VBA

Education

Lamar University, Beaumont, TX Bachelors in Business Administration, Management Information Systems



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