Sharann Long

ad3e01@r.postjobfree.com

610-***-****

PROFILE

During my career working in Healthcare I have gained experience with data entry, customer service, customer portal log in/ access and support. EXPERIENCE

2019-Present

I have worked in multiple aspects of health care, caregiver, medical records, therapeutic recreation, receptionist, appointment scheduler and Covid - screener. Activity Aide, Bryn Mawr Extended Care Center, Bryn Mawr,Pa 2022-2024 PRN - position - Using resources and knowledge from previous experience, providing stimulating and engaging programs to the residents of BMECC . Receptionist, BrynMawr Extended Care Center, Bryn Mawr, Pa 2021- 2022 Part time position- screening staff and visitors for COVID symptoms, Covid testing, maintaining records for vaccination status of staff and vendors. Transferring calls as necessary, taking messages as needed.

Customer Service Representative,The Board of Pensions of the Presbyterian Church

(USA) 2021-2021

Temporary CSR - During open enrollment season assisted Employees in accessing their benefits portal’s to complete benefits application/ enrollment forms. Password and username information. I especially enjoyed guiding members through the login process especially the Elderly members with limited computer’s literacy. Customer Care Associate, Goodwill Industries of Delaware and Delaware County 2021-2021

Being a Customer Service Associate in thrift store was extremely challenging, dealing with a wide variety of customers.

Customer Service Representative, Greater Philadelphia Health Action

,2020-2020

Scheduled appointments, confirmed patient appointments, input demographics and documentation in Dental Records.

EDUCATION

Delaware County Community College, Medical Administrative Assistant 2019 Delaware County Community College, Electronic Health Records Specialist 2019William Penn School District- Hjgh School Diploma

SKILLS

EMR, HIPPA regulations, phone and office etiquette, patient records and information privacy.