Harshal Ashok Lad

Sr. Quality Analyst/Test Lead

Email: ad3dzi@r.postjobfree.com

Contact no.: +1-973-***-****

Visa type: H1B

Professional Summary

Sr. Quality Analyst/Test Lead with 10+ years of experience in Manual and Automation testing for various Client/Server and Web based applications per Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC)

Extensive experience in System Integration Testing(SIT) and User Acceptance Testing(UAT) including requirement analysis, test planning, designing, executing, defect tracking, reporting and concluding testing activities backed by certification in ISTQB

Knowledge of developing automation test scripts using Selenium Webdriver (Java)

Good experience in Database testing with SQL queries using SQL Server Management Studio(SSMS), IBMi ACS Client and Oracle SQL Developer

Knowledge and experience of API testing using SoapUI, Swagger, Postman and validating JSON

Experience of managing and leading a team in both onshore and offshore locations

Experience of developing and executing automation scripts for testing Duck Creek applications using Test Automation Center (TAC)

Experience in using defect tracking like JIRA, Azure DevOps, Micro Focus ALM - Quality Center

Experience in using test management systems like Zephyr Scale, Microsoft Test management (MTM), Team Foundation Server (TFS)

Experience in projects based on Agile, Scrum, Kanban and Waterfall methodologies

Comprehensive knowledge and experience of Personal and Commercial lines in P&C Insurance and Media and Broadcasting domain

Strong knowledge and working experience of testing Duck Creek Producer Management, Submission system, Policy Administration System (Example Express), Example TransACT, Example Forms, Example Rating, Billing and Claims along with upstream/downstream applications

Experience of working on policy claims system using DXC Assure Claims and MFX ClaimsAssure

Experience of working on various LOB’s like Workers Compensation, Personal and Commercial Auto, Homeowners

Experience of working on Majesco’s Insurance Distribution Management System

Experience of updating and maintaining all the test artifacts using Microsoft Sharepoint, Atlassian Confluence, ImageRight

Experience of Distribution Management and Customer Relationship Management using Salesforce DM

Experience of working on Application Modernization of legacy system into Duck Creek application

Technical Skills and Tools

Duck Creek – Policy, Billing and Claims modules

Duck Creek Test Automation Center (TAC)

Policy forms testing, Claims testing, Rate testing

Azure DevOps, JIRA, MTM, TFS, Smartbear Zephyr Scale

PL/SQL, Oracle Database, IBM ACS client

SOAP UI, Swagger, FileZilla, Zephyr (ZF importer)

DXC Assure Claims

Salesforce DM, SAP

Tortoise SVN, Microsoft SharePoint, Confluence, ImageRight, Beyond Compare

Miro board, Trello board

Selenium Webdriver (Java)

Work History

Employer: Soft Nut Inc

Role: Sr. Quality Analyst

Duration: Dec 2022 – Till date

Responsibilities:

Requirement analysis and test planning with all the stakeholders

Design test scenarios, test cases and other test artifacts using Smartbear Zephyr Scale

Execute test cases in DXC Assure Claims and Gbiz(Policy Administration System) applications

Identify, log defects and track them to closure using Atlassian Jira

Validate data in database using IBM Access Client Solution

Perform scheduling batch job testing using DXC Assure claims application

Testing Distribution Management system using Salesforce application

Perform Agreement testing using Salesforce application

Perform API testing with help of SmartBear Swagger

Update and maintain all the artifacts using Atlassian Confluence

Provide estimated test efforts and resources required

Connect, collaborate and discuss concepts, ideas and solutions using Miro board

Validate policy, claims documents for Underwriters using ImageRight

Compare and analyze documents using Beyond Compare

Identifying risks and providing mitigation plans for the same

Extensively involve in Functional, Smoke and Regression testing

Employer: Essential Technologies Inc

Role: Sr. Quality Analyst/Test Lead

Duration: Oct 2021 – Dec 2022

Responsibilities:

Modify existing test automation framework as and when required using using Selenium Webdriver in Java

Perform API testing using POSTMAN

Perform project management activities using cloud based Azure DevOps project management

Raise defects and track them to closure using Azure DevOps

Designing test artifacts like test plan, test scenario document, RTM and test closure documents

Devise test objectives, organizational test policies, test strategies and test plans using Agile methodology by following scrum processes

Perform database testing using SQL Server Management System

Estimate test efforts and resources required using Effort Estimation Techniques

Requirement Analysis and discussion with client and other stakeholders

Participate in various scrum ceremonies like Product Backlog refinement, Sprint planning, Daily Scrum, Sprint Review, Sprint Retrospective

Identifying risks and providing mitigation plans for the same in scrum meetings

Participate in Defect triage calls and provide inputs

Extensively involve in Functional, Smoke and Regression testing with help of Agile methodology

Conduct knowledge sharing sessions for other members of team

Employer: Quess GTS (previously MFX Services)

Role: Sr. Quality Analyst/Test Lead

Duration: Jan 2020 – Aug 2021

Responsibilities:

Perform test execution in Policy, Billing and Claims modules using Duck Creek applications

Identify scope for automation and prepare automation scripts for the same using Test Automation Center(TAC)

Raise defects and track them to closure using Azure DevOps project management

Perform Policy Forms testing and Rate testing on Policy Administration System

Designing test artifacts like test plan, test scenario document, test cases, RTM

Devise test objectives, organizational test policies, test strategies and test plans

Create, update and maintain all the documents in Microsoft Sharepoint

Estimate test efforts and resources based on knowledge and expertise on the functionalities

Perform end-to-end testing using upstream and downstream applications

Requirement Analysis and discussion with client and other stakeholders

Perform impact analysis for the proposed change in functionality

Identifying risks and providing mitigation plans for the same

Extensively involve in Functional, Smoke and Regression testing

Prepare Test Closure documents at the end of the each release

Conduct knowledge sharing sessions for newer members of team

Employer: Nihilent Ltd.

Role: Sr. Quality Analyst

Duration: July 2018 – Jan 2020

Responsibilities:

Requirement Analysis and discussion with client and stakeholders

Identifying risks and providing mitigation plans for the same

Providing estimations using pre designed estimation technique based on requirements

Designing test artifacts like test plan, test scenario document, test cases, RTM

Perform various test validation in ICC, SAP and Clarity applications of Multichoice

Extensively involve in Functional, Smoke and Regression testing

Create test data for DSTV through SAP application

Validating data using basic SQL queries in MS SQL Server Management system

Involved in test management and defect management using MTM (Microsoft Test Management)

Perform testing activities and provide deliverables using Agile Methodologies

Manage and track the project tasks during Kanban using Trello board

Involve in daily Agile Kanban meetings and provide updates and inputs

Attend Requirement Refinement meetings with Business Analyst and Developers

Prepare Test Status reports and Test Completion Report at the end of the sprint

Conduct Retrospective meetings at end of each sprint

Prepare Causal Analysis Report (CAR) after Retrospective meetings

Conduct knowledge sharing sessions for newer members of team

Employer: Majesco Software Solutions Pvt. Ltd.

Role: Sr. Quality Analyst

Duration: Oct 2015 – June 2018

Responsibilities:

Design test artifacts and perform test execution on Majesco Distribution Management system

Extensively involve in System testing / Functional, Regression testing and Integration testing

Analyzing the client requirement and discussions with all the stakeholders

Perform module planning and management for each module

Batch and Interface testing using SOAP UI, FileZilla, JBEAM, Zephyr(ZF importer)

Validate data in database using Microsoft SQL Server, Oracle DB

Prepare test documents like Test Plan, Test Cases and Test Scripts by analyzing Business requirement documents

Perform User roles/privileges Security testing and Negative testing

Involve in test management and defect management using JIRA and ALM Quality Center

Implemented SDLC, QA methodologies and concepts in the Project

Track and execute the User Acceptance Test Cases UAT with respect to the requirements to determine the feature coverage

Test status reporting to client on daily basis

Uploading and versioning the requirements in SVN

Test case review and updating the test cases in SVN

Preparing test closure documents and sharing it with all stakeholders after every release

Employer: Atos Syntel Inc. (previously ‘Syntel Ltd.’)

Role: Quality Analyst

Duration: June 2013 – Oct 2015

Responsibilities:

Product enhancement testing on product backlog items

Defect stabilization involving analysis, design and testing of the defects logged by business users

Working on Property and Casualty-Commercial lines using tools like JIRA, Duck Creek PAS

Coordinate with client to get requirements base lined

Conducts join meetings with Quality Analysts and Developers

Track all the QA activities to adhere to project plan

Interface testing of the integrated systems through batches and web services

Policy data validation with help of SQL queries

Actively involved in discussions with onsite coordinator and clients on required modules

Share daily status report on behalf of the team to onsite leads and managers

Perform test execution on Duckcreek PAS Premier Application

Testing Legacy application – ‘Quicksolver’ and other Up-stream and Downstream systems like ‘Producer Management’ for creating Producers, ‘Submission system’ for Account creation, RBS (Billing system), RDM (Report Management System), CR (Corporate Record), Claims Assure

Analyzing the Business Requirements to create test cases/ RTM

Testing the JIRA tickets and product enhancement in UAT and HFX environments.

Create test closure report at end of each release

To create / review the daily test progress reports, final test progress report and test completion report and report it to client

Defect reporting and management in JIRA

Providing trainings for ‘Premier’,’ Quicksolver’, ‘Producer Management’, ‘Submission system’, RBS, ‘Report Management System’, ‘Corporate Record’, ‘Claims Assure’ to new team members joining Prosight team

Coordinate with onsite coordinator for daily tasks and status reporting

Education

Qualification

Specialization

Institute

Master of Computer Applications (MCA)

Computer Applications

University of Pune

Bachelor of Science - B.Sc. (CS)

Computer Science

University of Pune

Certifications and Trainings Completed

Certification/ Training Name

Institution

Certification No./Year completed

Power BI

DreamsPlus Consulting Pvt Ltd

2021

ISTQB Certified Tester, Foundation Level

International Software Testing Qualifications Board (ISTQB)

20-CTFL-177073-12/2020

Guidewire PolicyCenter, ClaimCenter

Quess GTS (Former MFX Services)

2020

CP-SAT – Certified Professional Selenium Automation Testing

Agile Testing Alliance Org

2019

Diploma in Software Testing

Seed Infotech Ltd.

42918/2012

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