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Project Manager Customer Service

Location:
Lawrenceville, GA
Salary:
55,000
Posted:
February 05, 2024

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Resume:

MICHAEL N. DURHAM

**** ****** ******

Union City, GA 30291

678-***-****

ad3dya@r.postjobfree.com

Many years of experience in accounting: credit collections, customer service and research.. Experience in Project Management: Budget Analyst for Brown Mackie College block party event. Brown Mackie networking event project manager. Supplier diversity spend comparison and analysis for Marta.

Software Skills:

SAP,PeopleSoft 7.5 and 8.8 - AR, AP, GL, AM, Crystal, Nvision and Query, Excel (Pivot tables, Macros, and VLookup), SAP, Quickbooks, Ariba, Salesforce, NetSuite Education:

Brown Mackie College – Atlanta – Associates Degree of Business Experience:

Ninety Days of Love Crisis Center

Dacula, GA (Nonprofit) June 2015 – Present

Accountant/Bookkeeper (Volunteer)

• Reconcile accounts to bank statement.

• Meet with potential donors and sponsors for events.

• Prepare budget for yearly events

• Plan, locate and respond to clients regarding venues for events.

• Distribute information and finding from events to board members and ceo. Verisk Analytics

Verisk Analytics Jersey City, NJ (Insurance) July 2021 – Dec 2022 Finance Assistant (Contractor)

• Enter data retrieved from SalesForce into Billing Sheet.

• Financial Management

• Financial analysis and reporting

• Record keeping

• Retrieve and process invoices to be sent to customers.

• Assist with other projects as needed.

• Suggest improvements in accuracy, efficiency and reducing costs. Dekra North America

Dekra, Marietta, GA (safety services) March 2016 – February 2020 Accounts Receivable Billing Specialist

• Create customer orders in SAP.

• Monitor sales orders and transactions in Legacy system to ensure smooth interface with SAP.

• Ensure timely billing of all customers.

• Maintain customer master records in Legacy and SAP systems.

• Send customer invoices via email or USPS.

• Work closely with senior collection manager to ensure accounts are updated.

• Identify outstanding billing for revenue recognition at period end.

• Communicate with internal stakeholders to ensure billing process capture all outstanding revenue.

• Journal entries and journal entry upload.

• Month end accruals.

• Process 30 – 100 invoices daily and upload into customers payment portal.

• Assist with month end close process reconciliations of bank accounts. Cargill

Cargill Gainesville, GA Food & Agriculture)

Accountant II (Contractor) Jan 2015 - 2016

• Analyzes and review budgets, expenditures for local, state, federal and private funding.

• Monitored and review accounting and related system reports for accuracy and completeness

• Advise policies to faculty, staff and others doing business with the company.

• Auditing projects as appropriate to the operating needs of the company.

• Process daily bulk shipment report for controller.

• Contact vendors to provide them with new invoicing policies.

• Prepare accounting entries indirect cost for salaries, refunds and repayments

• Provide management and staff of detailed discrepancy at our weekly status meeting.

• Identify and offer explanation of all damaged items over $20k. Turner Broadcasting System, Inc.

Turner Entertainment Networks, Atlanta, GA (Cable Broadcasting) Accounting Assistant III Apr 2000 – Apr 2013

• Reconcile 22 balance sheet accounts to sub-ledgers to ensure accuracy for review by management.

• Data entry for Forecast changes.

• Monthly inventory of 300 to 700 tapes in Network Operations-Library Services.

• Prepared 30 plus intra/inter-company payments and receipts and payment notification schedule accurately meeting corporate deadline.

• Met with Controllers and other Management to review Forecast Ledger.

• Review A/P invoices for proper sales tax treatment, approvals, account distribution and amounts.

• Performed special projects and other duties as required.

• Re-classes and network accruals.

• Completed travel and expense reports.

• International wire transfer over $2 million

• Entering and retrieving data from Concur.

• Accounts payable/reconciliation

Ninety Days of Love

Volunteer Jan 2015 - Present

www.linkedin.com/in/michael-d-4b42219

mailto:ad3dya@r.postjobfree.com?subject=Email address



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