Project Manager Customer Service
Resume:
MICHAEL N. DURHAM
Union City, GA 30291
*********@***.***
Many years of experience in accounting: credit collections, customer service and research.. Experience in Project Management: Budget Analyst for Brown Mackie College block party event. Brown Mackie networking event project manager. Supplier diversity spend comparison and analysis for Marta.
Software Skills:
SAP,PeopleSoft 7.5 and 8.8 - AR, AP, GL, AM, Crystal, Nvision and Query, Excel (Pivot tables, Macros, and VLookup), SAP, Quickbooks, Ariba, Salesforce, NetSuite Education:
Brown Mackie College – Atlanta – Associates Degree of Business Experience:
Ninety Days of Love Crisis Center
Dacula, GA (Nonprofit) June 2015 – Present
Accountant/Bookkeeper (Volunteer)
• Reconcile accounts to bank statement.
• Meet with potential donors and sponsors for events.
• Prepare budget for yearly events
• Plan, locate and respond to clients regarding venues for events.
• Distribute information and finding from events to board members and ceo. Verisk Analytics
Verisk Analytics Jersey City, NJ (Insurance) July 2021 – Dec 2022 Finance Assistant (Contractor)
• Enter data retrieved from SalesForce into Billing Sheet.
• Financial Management
• Financial analysis and reporting
• Record keeping
• Retrieve and process invoices to be sent to customers.
• Assist with other projects as needed.
• Suggest improvements in accuracy, efficiency and reducing costs. Dekra North America
Dekra, Marietta, GA (safety services) March 2016 – February 2020 Accounts Receivable Billing Specialist
• Create customer orders in SAP.
• Monitor sales orders and transactions in Legacy system to ensure smooth interface with SAP.
• Ensure timely billing of all customers.
• Maintain customer master records in Legacy and SAP systems.
• Send customer invoices via email or USPS.
• Work closely with senior collection manager to ensure accounts are updated.
• Identify outstanding billing for revenue recognition at period end.
• Communicate with internal stakeholders to ensure billing process capture all outstanding revenue.
• Journal entries and journal entry upload.
• Month end accruals.
• Process 30 – 100 invoices daily and upload into customers payment portal.
• Assist with month end close process reconciliations of bank accounts. Cargill
Cargill Gainesville, GA Food & Agriculture)
Accountant II (Contractor) Jan 2015 - 2016
• Analyzes and review budgets, expenditures for local, state, federal and private funding.
• Monitored and review accounting and related system reports for accuracy and completeness
• Advise policies to faculty, staff and others doing business with the company.
• Auditing projects as appropriate to the operating needs of the company.
• Process daily bulk shipment report for controller.
• Contact vendors to provide them with new invoicing policies.
• Prepare accounting entries indirect cost for salaries, refunds and repayments
• Provide management and staff of detailed discrepancy at our weekly status meeting.
• Identify and offer explanation of all damaged items over $20k. Turner Broadcasting System, Inc.
Turner Entertainment Networks, Atlanta, GA (Cable Broadcasting) Accounting Assistant III Apr 2000 – Apr 2013
• Reconcile 22 balance sheet accounts to sub-ledgers to ensure accuracy for review by management.
• Data entry for Forecast changes.
• Monthly inventory of 300 to 700 tapes in Network Operations-Library Services.
• Prepared 30 plus intra/inter-company payments and receipts and payment notification schedule accurately meeting corporate deadline.
• Met with Controllers and other Management to review Forecast Ledger.
• Review A/P invoices for proper sales tax treatment, approvals, account distribution and amounts.
• Performed special projects and other duties as required.
• Re-classes and network accruals.
• Completed travel and expense reports.
• International wire transfer over $2 million
• Entering and retrieving data from Concur.
• Accounts payable/reconciliation
Ninety Days of Love
Volunteer Jan 2015 - Present
www.linkedin.com/in/michael-d-4b42219
mailto:*********@*****.***?subject=Email address
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