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Supply Chain Customer Service

Location:
Alexandria, VA
Salary:
Negotiable
Posted:
February 05, 2024

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Resume:

GIRISH SURIO MBA CSCP CPM CPF

570-***-**** • ad3dxi@r.postjobfree.com • 205 Osprey Way, East Stroudsburg, PA 18302

linkedin.com/in/girishsurio • bold.pro/my/girish-surio-231*********

E2E SUPPLY CHAIN MANAGEMENT

Summary:

Experienced senior Supply Chain and Operations executive with a proven history of developing and executing global strategies. Demonstrates expertise in overseeing end-to-end supply chain activities worldwide, including procurement, manufacturing, and distribution management. Successfully leads cross-functional teams to optimize product supply, improve productivity, and manage risks. Proficient in conducting sophisticated pipeline management and supply planning analyses. Possesses refined negotiation skills and strategic decision-making acumen, cultivated through extensive servant leadership experience within organizational business units.

Key skills:

Material Handling • Transportation Management • Warehouse Management System • Global Sourcing

Enterprise Resource Planning • Vendor Management • Certified Supply Chain Professional

Certified Purchasing Manager

PROFESSIONAL EXPERIENCE & ACHIEVEMENTS

CVS CAREMARK, WFH 2021 to 2023

Lead Director Logistics and Packaging

Supervised scheduling, demand forecasting, inventory management, customer service, order management, distribution logistics, and operations.

• Orchestrated growth initiatives and service strategies to achieve 98% service levels and improved forecasts to 96%.

• Handled logistics management and other supply chain functions to facilitate business operations.

• Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory by 10%.

• Drove vital performance indicators and continuous improvements throughout logistics and supplier operations.

• Supervised seven staff members handling logistics management, planning, vendor relations, purchasing, and customer service duties.

• Challenged teams to improve performance within the network to meet cost and service level KPIs.

Collaborate with leaders across the enterprise and at all levels conceptualizing, designing, and implementing new services and cost initiatives.

Implemented Precisely Tool API resulting in $8.6M (Reships in 2022) & $15.6M in 2023.

Implemented EPC (Emergency Preparedness Contingency) plan saving $2.4M in 2022 and improving CRM to 98%

Directed a comprehensive overhaul of inventory management systems resulting in a significant reduction in overstock and out-of-date goods.

BASF CORP, Florham Park, NJ US 2018 to 2021

Group Leader/Procurement Manager

Managed a team of 10 regional and global category buyers to develop and execute category objectives for $250M category spend

• Responsible for evaluating changing market conditions and making strategic sourcing recommendations through negotiations

• Delivered $8.1M through strategy awards, packaging optimization, and other cost savings in 2019 and 2020.

Demonstrated ability to adapt sourcing plans based on changing market conditions to maintain cost-efficiency

Strategically managed a procurement budget of $250M, successfully maintaining cost-effectiveness while ensuring the quality of goods and services across 150 production sites by coordinating efficient procurement plans and logistics operations.

Implemented sourcing strategies that resulted in a 3-7% reduction in overall procurement costs YOY.

BASF, Munster, Germany 2016 to 2018

Global Supply Chain Optimization Manager

Successfully managed and optimized a global supply chain, resulting in a 15% increase in efficiency and productivity.

Led a team that implemented a landmark ISOP process across all international regions, leading to improved operational standards.

Oversaw an audit of performance matrices, resulting in 96% improvement in transparency and strategic decision-making.

Achieved 4% reduction in lead times through strategic supply chain management.

Implemented a robust process optimization initiative that enhanced customer value.

BASF CORP, Southfield, MI US 2012 to 2016

Supply Chain Manager

• Established proactive, lean inventory customer-centric solutions to improve supply chain pipeline efficiencies, visibility, and logistics support.

• Managed a team of 7 supply chain planners with a high-volume, regional business portfolio with a focus on OEM $1.3B and Coatings refinish of $700M N-Americas regional business responsibility

• Delivered 21% lower inventory levels whilst maintaining 96%+ OTIF.

Managed and led a team of supply chain professionals in a high-demand logistics business

Fostered strong relationships with suppliers, improving communication and efficiency

Implemented lean inventory solutions that optimized supply chain processes and reduced waste

Successfully maintained high on-time-in-full rates while reducing inventory levels

Publix Supermarkets Inc, Lakeland, FL 33810 1993 to 2012

Manufacturing and Logistics Manager

Led a team of 12 professionals, supporting production planning/scheduling, demand forecasting, inventory management, customer service, order management, distribution logistics management, and operations. Orchestrated growth initiatives and inventory strategies to achieve 98% service levels and improved forecast to 96%. Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory by 10%. Led sales and operations (S&OP) process, including demand planning, purchasing, and logistics, and challenged teams to improve performance within the distribution network to meet inventory targets.

Implemented innovative inventory strategies that increased service levels and forecast accuracy

Oversaw all aspects of production, manufacturing and logistics operations, driving efficiency and cost-effectiveness

Streamlined supply chain planning systems, leading to improved sales and operational processes

EDUCATION & TRAINING

MBA, Major: Management Information Systems, Florida Memorial University, FMU, Orlando, FL (2003)

MBA, Major: Finance and Economics, Eastern University, Wayne, PA (1992)

PROFESSIONAL CREDENTIALS

Certified Supply Chain Professional - Institute of Supply Chain Management (ISM)

CSCP

Certified Purchasing Manager - Institute of Supply Chain Management

CPM

Certified Business Forecaster - Institute of Business Forecasting

CPF



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