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Project Management Customer Service

Location:
Keller, TX
Salary:
150,000
Posted:
February 05, 2024

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Resume:

Larry Dale McKinnerney Jr.

Keller TX ***** / 901-***-**** / ad3dvo@r.postjobfree.com

Objective A challenging leadership position maximizing my skill sets and leadership abilities to diversify, grow, and advance my leadership career

Education Bachelor of Science in Professional Aeronautics/Aviation Business Administration, Associates in Science in Aircraft Maintenance Management Professional

Certifications Airframe and Powerplant license (A&P) Federal Communications Commission license (FCC GROL) FAA Organizational Designated Airworthiness Representative (ODAR) Lean Six Sigma Green Belt

Skills Change Management / Leadership

Program / Project Management

Policy & Procedure / Standards Development

Quality Audits / Regulatory & Procedural Compliance Data Analysis / Continual Improvement

Automation / Technology Integration

Supplier / Contract Management

Training Development / Delivery

Briefing, negotiating, and working with senior leadership, federal regulators, and customer representatives

Interpreting changes to policies / laws, and updates to governing manuals Business Administration / Customer Service

Professional

Experience Sr. Manager, MX Programs Quality & Standards, Southwest Airlines Mar 22 to Jan 24

Responsible for the overall management, development, administration and compliance oversight of the Boeing 737 scheduled maintenance program specifications and work instructions through all phases of program development through execution

Led staff of 6 Managers and 79 Exempt Professionals across six functional areas:

Program Development & Optimization Team

Operational / Technical Support Team

Project Management Team

Operational Performance Data Analysis Team

Training-Quality-Standards Team

Technical Publications Team

Implemented numerous continual improvement initiatives to take advantage of cost savings and benefits associated with more efficient and effective programs Sr. Manager, Regulatory Programs, Southwest Airlines Sept 19 to Mar 22

Responsible for the overall management, development, administration and compliance oversight of FAA-approved programs, critical systems and projects through all phases of development through execution

Led implementation of 737 ETOPS program, APU-On Demand Program, Enhanced Aircraft Weight & Balance Program, Aging Aircraft Inspection Program, and development of ODA application framework Manager, Regulatory Programs & Publications, FedEx Air Ops Jan 13 to Sept 19

Responsible for the overall management, development, administration and compliance oversight of FAA-approved programs, critical systems and projects through all phases of development through execution

Responsible for the overall management, development, revision, administration and compliance oversight of all FAA accepted / approved Air Carrier policy & procedure and flight manuals within the air carrier manual system

Led standardization team to convert all regulatory and flight manuals, and associated forms to an electronic publishing and record keeping system

Eliminated two-year Document Change Request (DCR) backlog Manager, Air Operations Internal & Supplier Audits, FedEx Air Ops Jun 06 to Jan 13

Responsible for the management and administration of internal and external supplier audits of all Air Operations activities, including aircraft line maintenance, aircraft fueling, fuel facilities, deice operations, ramp operations, and component repair and overhaul suppliers

Managed supplier oversight from pre-award audit through program execution

Audit and validate supplier management activities for compliance to company policies, legal requirements, customer specifications, manufactures requirements, and adherence to statements of work to include repair and service orders

Led implementation of IOSA certification

Coordinator for all audits performed by external entities (DoD, IOSA, ISO)

Lead auditor for auditing and certifying sub-contractors for Department of Defense (DOD) contracts

Manager, Quality & Airframe Vendor Oversight, FedEx Air Ops Jan 03 to Jun 06

Responsible for the management, oversight and surveillance of external aircraft heavy maintenance & modifications vendor activities, facilities, and operations to ensure compliance with federal regulations, contractual requirements, and company policies and procedures, and customer specifications

Managed a staff of on-site Quality Assurance representatives based worldwide at both domestic and international Part 145 heavy substantial maintenance & modification providers

Managed a staff of on-site quality reps at Boeing assembly line for new aircraft being manufactured and delivered to FedEx

Interfaced daily with the vendor leadership team, Air Operations department leadership, and federal regulators to build consensus and teamwork between organizations and ensure compliance with regulatory and business requirements

Project leader in the development and implementation of a surveillance tool and database in collaboration with the FAA, NTSB, and Clemson University for implementation and use by the aviation industry Senior Aircraft Maintenance Program Administrator, FedEx Air Ops Apr 01 to Jan 03

Responsible for the overall development, revision, and administration of the DC-10 and MD-10 aircraft scheduled maintenance program

Adjusted scheduled maintenance requirements and intervals based on analysis of reliability data and aircraft / component performance data

Responsible for interpreting, converting, and developing engineering, regulatory, and manufacturing technical data into maintenance program requirements

Interfaced with regulatory agencies on maintenance program matters

Performed technical and compliance audits of aircraft maintenance program specifications, aircraft records, and regulatory documents to ensure continued airworthiness and legal fitness

Visited heavy maintenance facilities to conduct on-site analysis of maintenance program effectiveness and solicit customer feedback on ways to improve the program

DC-10 and MD-10 Industry Steering Committee Chairman Senior Aircraft Maintenance Program Specialist, FedEx Air Ops Oct 96 to Apr 01

Responsible for the development, revision, task planning, scheduling, and compliance of the DC-10 and MD-10 aircraft scheduled maintenance program work instruction cards

Interpreting, converting, and developing engineering, regulatory, and manufacturing technical data and specifications into clear concise work instructions for use by aircraft mechanics and other aviation professionals

Project lead on DC-10 to MD-10 transition

Project lead on MSG2 to MSG3 transition

Aviation Maintenance Instructor, United States Marine Corps Mar 93 to Oct 96

Responsible for developing and providing oral and practical aircraft maintenance training to Navy, Marine, and International military students

Writing course curriculum, designing tests, evaluating instructional materials, and counseling students on personal, professional, and academic matters

Developed maintenance training programs for airframes and related systems, including maintenance publications

Master Training Instructor certification

Instructor Trainer / Evaluator

Instructor of the Year, 1994, 1996

Aviation Maintenance Technician / Inspector, United States Marine Corps Dec 86 to Mar 93

Responsible for maintaining F4-S and F/A-18C fighter aircraft. Performed scheduled and unscheduled maintenance, inspection, and troubleshooting on all Airframe and Powerplant related systems and components

Qualified/certified in the following areas: Airframe and Powerplant related systems, Quality Assurance Representative, Quality Control Inspector (CDI), Maintenance Controller, Line Maintenance Troubleshooter, Corrosion Control, and Engine/APU run-up



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