Antairese Sullivan

**** *********** **** ***** *****, ID 83401 425-***-**** ad3dto@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional who is able to provide timely and accurate data to ensure reimbursement for patient services and communicate effectively with co-workers, patients, and staff. Follows policies, procedures, and guidelines to ensure quality. Maintains and safeguards patient privacy and confidentiality.

Strong written and verbal communication skills.

Dependable with good follow-up skills.

Microsoft Office Applications - MS Excel, MS Word, MS PowerPoint, MS Outlook.

Typing Speed: 50 WPM.

KEY QUALIFICATIONS

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs

Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers

Electronic Health Records (EHR) Electronic Medical Records (EMR) Managed Care (HMO, PPO, and POS)

Workers Compensation Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)

Front Office Operations Medical Office Procedures Scheduling Medical Terminology Anatomy & Physiology

HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT)

EDUCATION

Ultimate Medical Academy Associate of Science Degree - Medical Billing and Coding, 2021

Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate

WORK EXPERIENCE

Sutter Healthcare(Remote) - Idaho Falls, ID 11/2021 - Present

Intake Document Processor

●Processing Durable Medical Equipment orders from multiple Drs offices.

●Take calls from patients and health care facilities about pending equipment prescriptions.

●Communication with a variety of insurance companies about patient benefits.

Boot Barn - Idaho Falls, ID 9/2021 - 1/2022

Sales Associate

●Interact with customers in a positive manner and demonstrate a high level of customer service.

●Scan merchandise, process retail transactions, accept payments and restocked inventory.

Sam’s Club - Idaho Falls, ID 12/2020 - 6/2021

Retail Cashier / Customer Service

Interact with customers in a positive manner and demonstrate a high level of customer service.

Scan merchandise, process retail transactions, accept payments, and stock shelves.

Process refunds, credits, returns, and exchanges, and stay aware of promotions and advertisements.

Caption Call - Idaho Falls, ID 02/2020 - 09/2020

Captioning Agent / Customer Service

Dictated phone calls for hearing impaired individuals and processed inbound and outbound phone calls.

Maintained 98% dictation consistency and ensured that dictations were accurate and precise.

Handled multiple tasks while remaining calm and focused, and attentive to detail.

The Gables Assisted Living Facility - Idaho Falls, ID 09/2019 - 12/2019

Cook / Customer Service

Prepared, cooked, and served meals to residents, provided customer service, and cleaned after food service.

Met goals, ensured morning shift had food prepared, and maintained health and safety standards in work areas.

Verified that prepared food met requirements for quality and quantity.

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