Delivery Driver Customer Service
Resume:
Rondell Lockhart Jr.
Richmond, VA *****
**************@*****.***
Work Experience
Grubhub Delivery Driver
Grubhub - Richmond, VA
February 2020 to Present
• Delivered goods and services to customers on time and in excellent condition.
• Utilized GPS to optimize routes and continuously meet estimated delivery times.
• Achieved consistently high customer scores due to exceptional service.
• Documented daily mileage, gas and other data.
• Maintained safe driving history with no critical incidents over 2 year timeframe.
• Demonstrated professional conduct with clients to deliver outstanding customer service.
• Logged deliveries, drop off times and special conditions in the app system. Old Navy Sales Associate Senior Lead
Old Navy - Richmond, VA
October 2022 to March 2023
• Promoted to senior lead in 2months.
• Take in and assort new truck shipments of inventory
• Assist customers with finding products that suited their needs
• Handled cash register
• Supervised shipping orders and handed out to proper customers accordingly
• Closed up and opened up shop on respective weekdays and weekends Delivery Driver
Chanello's Pizza - Virginia Beach, VA
September 2019 to February 2020
• Prepared and delivered the pizzas to customers.
• Responsible with making sure the store was up-kept.
• Plan routes with efficiency and service in mind.
• Track mileage and fuel usage and maintain car in working order.
• Answered customer service and reported order problems to management. Valet Attendant
Renaissance Hotels - Portsmouth, VA
March 2018 to September 2019
• Welcomed and greeted all guests in a friendly, upbeat, and positive manner using the guest's name when possible and recognizing all VIP guests.
• Arranged for prompt parking and retrieving of vehicles of arriving and departing guests in a safe and friendly manner.
• Opened vehicle doors, assist guests in stepping out of their vehicles, and helped guests with luggage or parcels.
• Collaborated with other Valet Attendants to ensure all guests are welcomed and greeted in a prompt and personalized manner.
• Watched for guests within the attendant parking area, and courteously explained the area is only open to authorized personnel.
• Attended the parking booth to ensure the security of guests' vehicle keys. Education
High school diploma or GED
Landstown High School - Virginia Beach, VA
September 2013 to June 2017
High school diploma
Skills
• Delivery Driver Experience
• Driving
• Guest Services
• Load & Unload
• Valet Parking
• Warehouse Experience
• Teamwork
• Sales Experience
• Marketing
• Packaging
• Communication skills
• Box Truck
• Order Picking
• Driving
• Load & unload
• Customer service
• Hospitality
• Sales
• Cash handling
• Guest services
• Retail sales
• Restaurant experience
• Cash register
• Leadership
Certifications and Licenses
Driver's License
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