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Power Distribution Customer Service

Location:
Bloomington, TX
Salary:
70,000
Posted:
February 05, 2024

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Resume:

CONTACT

** ****** ***** ****

Victoria, Texas, **905

1-361-***-****

ad3dsl@r.postjobfree.com

Linkedin.com/in/clinton-howell-

950305295

EXPERIENCE &

TRAINING

6+ Years Electrical Engineer Experience

- Power Distribution & Transmission

Field -Substation @ AEP (HV & EHV)

2+ Years Engineering Customer Service

Experience - Power Distribution Design

@ AEP

3+ Years Experience - Substation

Contractor Supervisor – Transmission

@ AEP

CPR & First Aid - Certified Annually

NEC & NESC

Power Up & Lead Development

Training

Environmental Practices

Received Training in the use of LD-Pro

Software Suite, Storms, & JERI

Trained in Power Up & Lead

Development

Trained in Network Security

Trained in Distribution Planning

Trained in Easement Design &

Acquisition for Power Distribution

Installations

EXPERTISE IN POWER DISTRIBUTION, POWER SYSTEMS,

TRANSMISSION, MAINTAINENCE & RELIABILITY IN

COMMERCIAL, RESIDENTIAL, &

INDUSTRIAL APPLICATIONS

EDUCATION

TEXAS A&M UNIVERSITY – KINGSVILLE, TEXAS

Bachelor of Science – Electrical Engineering

August 2006 – May 2012

Designed an Automated Robot for Power Transfer in Competitive Advanced Robotics

Programming & Software: C, C++, C#, MATLAB, AUTOCAD, Python, Verilog, VHDL, Java, FORTRAN, Assembly Basic X86, CDEGS, CYMP, CYMCAP, Autodesk Inventor, Microsoft Word, Microsoft Excel, Microsoft Office 365, Microsoft Power Point, LABVIEW, Microsoft Access, Microsoft Outlook, Microsoft Skype, Microsoft TEAMS, PSPICE

UNION PACIFIC RAILROAD

SKILLED SIGNAL MAINTAINER

October 2022 – August 2023 Bloomington, Texas

Maintained & Tested Railroad Signal System Locations for my Assigned Service Area

Performed Inspections, Diagnostics & Troubleshooting on Structures, Equipment & Devices

Determined & Documented Appropriate Repair Work as well as Cost Estimates & Provided Supervisor with Regular, Detailed Reports

Work Independently 90% of the Time with Next to no Managerial Oversight

Responsible for Being on Call 24/7 for any Trouble Related Issues in Assigned Territory as well as Adjoining Territories as Needed

Ability to Solve Electrically (AC/DC) & Mechanically Related Problems in the Field

used Critical Thinking to Break Down Problems, Evaluate Solutions, make Decisions & Appropriate Repairs of Equipment Failures Utilizing Meters, Schematics Blueprints, Drawings, Tools & Learned Knowledge

Performed Installations & Conducted Repair Work on Railroad Crossing Signals & Components to Bolster Safety

Pulled & Replaced Defective Wiring & Cables, Burnt-Out Circuits, Batteries, & Breakers, Lighting & Broken Lenses at Structures in my Service Area & any Other Territory that I Received a Call to Service

Adaptable & Proficient in Learning New Concepts Quickly & Efficiently, Safely & Responsibly Identified Issues, Analyzed Information & Provided Solutions to Rectify any Problems as to Be able to Complete all Assigned Testing for Locations with the Highest Integrity & well Before Deadline Requirements

Work in Teams & with Other UPR Operating Areas to Complete Tasks in a Timely Manner as well as Participating in Team Projects, Providing Support & Guidance, Demonstrating an Ability to Work Collaboratively & Effectively

SKILLS &

CAPABILITIES

Hi-Pot (Isolation), Core-Ground

(Megger), Engineering

Documentation, Engineering, High

Energy Levels, Soldering,

Technology Trends, Medium

Voltage, High Voltage, EHV,

Technical Understanding, Skill

Development, SFRA, OA & DGA, TTR,

Power Factor, TCG, Dew-Point,

Network Security, Wiring

Schematics, One Lines, Equipment

Schematic Design & Utilization,

Multi-Meter Understanding &

Utilization, Capacitor, Hazard

Assessment, Pre/Post Transformer

Energize Testing, Substation Entry,

Di-Lo Cart Usage, FLIR Thermal

Camera, Mobile Transformer &

Capacitor Banks, Substation

Breaker Testing & Troubleshooting,

Root Cause Analysis, Lean Process

Analysis & Implementation,

Technical Support, Data Collection,

Smith Driving, Circuit Diagnostics,

Climbing, Switching & Tagging,

Grounding, Lifting & Rigging,

Stretch & Flexing, Confined Space

Air Quality, Confined Space Entry,

DC Battery, CT, Thermal, Bushing C1

& C2, DC Supply Maintenance &

Repair, PTC Devices Understanding,

Electronic Equipment Repair,

Diagnostic Abilities, Standards,

LABVIEW,

Diagnostic Abilities,

Power Systems,

Schematics Interpretation,

Operation System Software,

Signal Generators,

Electrical Component, Integration,

Electrical Grounding, Inspection,

2D & 3D Modeling

SYLVAN LEARNING CENTER

Math Tutor – Advanced Mathematics

FEBRUARY 2020 – NOVEMBER 2021 Victoria, Texas

Tutor Two (2) to Three (3) Students at a Time in One (1) Hour Sessions

Tutor Mostly High Level Mathematics (Algebra 2 – Differential Equations)

Tutor ASVAB, SAT, ACT, TSI & Texas Teacher Certification Testing

Communicate with People of all Age Levels (1st Grade thru College Age) Effectively Enough that they are able to Learn the Assigned Materials

Effectively Tutor People with all Types of Learning Disabilities (ADHD, Life Skills, Autism, Etc)

Actively Asses Individuals & Tailor Learning Plans for their Unique Needs & Learning Capabilities.

Conducted Individual Math Tutoring Program for Students Using Comprehensive Lesson Plans, Exams & Final Projects to Showcase Grasp of Material.

used Positive Reinforcement, Repetition & Review to Help Students Master Challenging Material.

Utilized Diverse Teaching Strategies & Resources to Help Students Better Understand Math Concepts.

Encouraged Students to Explore New Study & Calculation Methods to Promote Accountability & Accommodation of Individual Needs.

Supported Students in Development of Critical Thinking Skills & Perseverance to Persist with Challenging Tasks.

Administered Standardized Tests to Assess Student Strengths & Weaknesses. AMERICAN ELECTRIC POWER TRANSMISSION

Transmission Tech Services - Electrical Field Engineer (Substation) April 2015 - December 2018 Victoria, Texas

Maintained the 'AEP – Troubled Capacitor Bank Database' for the Texas Region

Provided Information, Training, & Troubleshooting Assistance for Field, Utilized Equipment

Utilized GPS Phase Tracker & Phasing Sticks on Overhead Transmission Lines

Coordinated, & Supervised, Contractor Required Failed Substation Equipment Repair Projects

Responsible for Inspecting, Testing, Data Logging, & Approval of all Substation Related Transformer Deliveries in my Region

Responsible for Substation DC Battery Detail Inspection Reviews & Data Logging

Logged Asset Information, Testing, Commissioning & Maintenance Data & Uploaded Associated Documents into AEP Transmission's Database (IPS)

Oversaw Installations, & Completed Commissioning Data Reviews of AEP Transmission Asset Health Monitoring Equipment Projects on Regional 345kv Transformers

Responsible for Documenting & Resolving any Substation Service Reported, Unresolved, Maintenance Issue, (UMI), Notifications in my Region

Contributed as a Member of AEP Substation DC, Capacitor Bank, Instrument Transformer Standards Committees & IPS Templates Design Team

Familiar with Mobile Capacitor Banks & Mobile Transformers

Familiar with Power Distribution, & Transmission Equipment: Utilizing AC Line Voltages from 120V thru 345Kv.

Designed & Approved Power Distribution Requirements for Facility Construction.

Designed Electrical Products & Systems Based on Client Briefs.

Evaluated Project Scope to Estimate Costs & Set Timelines for Project Delivery.

Evaluated & Identified Opportunities to Improve Performance of Electrical Systems.

Rendered Technical Drawings & Electrical Systems Specifications Exceeding Company Standards.

Coordinated with Vendors to Identify & Procure Appropriate Equipment Necessary for Project Completion.

Monitored Installation & Operations to Consistently meet Rigorous Customer Requirements COMMUNICATION &

ACCOUNTABILITY

Job Briefing Conduction, Team

Player, Team Management,

Excellent Telephone Etiquette,

Interpersonal Communication,

Customer Service,

Remote Office Availability.

Multitasking Abilities.

Analytical & Critical Thinking,

PPE use, Teamwork &

Collaboration,

Effective Communicator, Safe,

Safety Awareness, Ethical, Honest,

Self-Starter, Highly Motivated,

Accountable, Reliable, Common-

Sense Problem Solving, Reporting

Requirements, Time Reporting,

Company Credit Card (Expense

Reporting), Company Vehicle,

Company Cell Phone, Accident &

Near Miss Reporting, Personal

Mileage Submission, Ethics, Safety,

TWIC Card, Multi-Disciplinary

Collaboration, Documentation

Skills

HEAVY

EQUIPMENT

OPERATION

Forklift, Boom-lift, Skid Steer,

Tractors W/ Implements, Mowers,

Trenchers

OTHER

Able to Lift 50 to 100 Lbs, & very

Knowledgeable with Hand, Power,

& Pneumatic Tool Operation, very

Familiar with AEP Texas Distribution

Standards for Overhead &

Underground: Pertaining to Both

Residential & Commercial

Customers, Familiar with AEP

Transmission Substation Standards

Transmission Tech Services - Electrical Field Engineer (Substation) Continued…

Assisted in Installation of Electrical Systems & Components for Commercial & Industrial Applications.

Evaluated Power Needs for Various Systems.

Mentored Junior Engineers & New Hires in Job-Specific Tasks & Applications of Electrical Processes.

Conducted Projects & Performance Presentations to Clients & Company Executives.

used Established Formulae to Calculate Current Loads & Short Circuit Currents.

Provided On-Site Engineering & Technical Services During Installation & Fielding Processes.

Performed Maintenance Procedures & Repairs on Existing Electrical Products & Systems.

Inspected Completed Installations to Observe Operations & Verify Conformance to Design & Equipment Specifications.

Supervised Construction & Commissioning on Substation Equipment.

Monitored Manufacturing Operations of Electrical Devices for Compliance with Safety Protocols.

Read & Analyzed Blueprints & Project Documentation to Develop Workflows & Strategy.

Inspected & Performed Reliability Testing for Designed Systems & Third-Party Installations.

Maintained a High Standard of Safety in the Field, on the Road, at the Office, & at Home

Upheld Great Communication, as well as Cooperation, with all Personnel & Customers

Made Every Effort to Achieve Team Goals, Resulting in the Best Possible Outcomes, within Estimated Project Deadlines

AMERICAN ELECTRIC POWER - TEXAS

Distribution Design Engineer IV

January 2013 - April 2015 El Campo, Texas

Planned, Designed & Prepared Cost Estimates for Construction of AEP Services

Conducted Field Data Surveys to Aid in Timely & Efficient Project Preparations

Obtained Customer Information in Order meet their Electrical Service Needs

Received Training in the use of LD-Pro Software Suite, STORMS, & JERI

Designed, & Prepared Necessary Easements for Customer Equipment Installs – Distribution

Maintained Open Lines of Communication with Customers, & AEP Distribution Personnel

Assisted with the Emergency Restoration of Power Response Efforts – After Outages Related to Hazardous Weather in North Texas & Local Regions (South Texas & Valley Areas)

Trained in Distribution Planning & Easement Design & Acquisition for Power Distribution Installations

LANGUAGE PROFICIENCY

English Spanish French

REFERENCES

Artis Karnei - Manager of Distribution Customer Design - AEP Texas In Corpus Christi

Tom Cardenas III - Protection & Control Manager - AEP Texas in Corpus Christi

Patrick Rackley - Continuous Improvement Manager in Utility Tech Solutions - AEP Texas In Corpus Christi

Collins Nwosu - Telecom Region Operations Manager - AEP Texas In Corpus Christi Contact Information Available Upon Request



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