Customer Service Representative

Edgar Russell

**** *******

Cincinnati, Ohio ****3

513-***-**** Home 513-***-**** Cell

**************@*****.***

Objective: To obtain a challenging and rewarding position with a good accompany, learn new skills and help the company grow to its fullest potential. Summary of Qualifications

Overall a very reliable, enthusiastic, professional and well mannered individual who enjoys to work individually or with a multidisciplinary team. I can deal with all aspects of people. I have excellent people skills, communication skills, management skills and problem solving skills. I am one who is not afraid to start at the bottom to get to the top! (Over 8 years of U.S. Marine Corps training ranging from Presidential support, Recruiting, Administration, Leadership, Lifesaving and Firefighting.)

Work History

The Mobile Solution – (Manager & Sales Representative) Duties – Total Managerial operation of store, Open – close selling T-mobile and Cingular cellphones and accessories. Handled all customer services issues, employee issues, public relations and paper work for store.

Creative Lending Solutions – (Marketing Director & Assistant Loan Officer) Duties – Head of all marketing operation for mortgage company, performed campaigning and cold calling for refinancing and new home loans. Assisted in the loan department with the processing of credit and loans.

Cost Saver Window & Siding – (Customer Service Representative) Duties – Placed cold calls to homeowners for home improvement needs, set up appointments for displays and set up Homearama shows for the public. Convergys – (Customer Service Representative)

Duties – Sprint pcs cell phones sales via telephone, handled inbound calls, screening and qualifying calls for potential contracts, performed credit checks and persuaded clients to choose products best suited for them from the companies product availability. Education

San Diego State University (Communications) San Diego, CA Ohio Central University (Basic computer science) Dayton, OH N.A.S. Millington (Lifesaving & Firescience) Memphis, TN