Front Desk Customer Service
Resume:
Krystal Davis
Enthusiastic and motivated self starter.
Bessemer, AL 35020
************@*****.***
I feel I am good for this position because I am a hard worker with GREAT communication skills as well as a team player; getting the job done is one thing I am serious about. New challenges are something I look forward to in a career. Being reliable and willing to do what it takes to get my job done is mandatory when it comes to success. I am a quick learner and earning new skills is one of the ways I find that helps me succeed in my career. Which ever field of business I work with, applying my knowledge and skills, keep me pushing towards success. I am an online college student, studying The Science of Bussiness Adminitration (associates degree). Authorized to work in the US for any employer
Work Experience
Upholstery Assistant
Phillips Upholstery - Bessemer, AL
July 2019 to Present
Keeping record of clients and their account information. Keeping record of supplies inventory. Prepping work stations. Loading/unloading furniture, disassembling automobile door panels,seat(interior accessories). Observe last steps and finish projects before delivery. Warehouse Picker/Packer
Onin Staffing - McCalla, AL
March 2022 to June 2022
FORKLIFT experience picking tickets. Banding shipment order all in a timely manner to get orders it in time
Metro PCS Sales Associate
Metro by T Mobile Authorized Retailer - Birmingham, AL May 2019 to July 2019
• Worked as team lead
• Monitored inventory
• Helped ensure customer satisfaction
• Responsible for resolving all customer complaints
• Answered client questions
• Communicated with new, Existing and clients over the phone Front Desk Receptionist
KIDZONE LEARNING CENTER - Birmingham, AL
January 2019 to May 2019
Education
Some college, no degree in The Science of Business Administration Colorado Technical University-Online - Colorado
April 2022 to June 2023
Some college in Social Work
Judson College - Marion, AL
January 2019 to July 2019
GED
Brookwood High School
Skills
• Cleaning Experience
• Front Desk
• Typing
• Customer service
• Load & Unload
• Organizational Skills
• Microsoft Word
• Food Preparation
• Babysitting
• Childcare
• Social Work
• Office experience
• Administrative experience
• Basic math
• English
• Warehouse Experience
• Shipping & Receiving
• Order Picking
• Host/hostess experience
• Serving
• Restaurant experience
• Hospitality
• Food service
• Retail sales
• Communication skills
• Cashiering
• Sales
• Customer service
• Cash register
• Front desk
• Retail sales
• Hospitality
• Childcare
• Load & unload
• Forklift
• Restaurant experience
• Hotel experience
• Cash handling
• Guest relations
• Windows
• Receptionist
• Sales
• Serving
• Typing
• Cold calling
• Food handling
• Outbound sales
Languages
• English - Expert
Assessments
Inside sales — Proficient
May 2022
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Food service: Customer situations — Proficient
October 2022
Identifying and addressing customer needs in a food service setting Full results: Proficient
Work style: Reliability — Proficient
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Outside sales — Proficient
October 2022
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Teamwork: Interpersonal skills — Proficient
February 2023
Responding to challenging team situations at work
Full results: Proficient
Attention to detail — Proficient
April 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Cleaner fit — Proficient
December 2021
Measures the traits that are important for successful cleaners Full results: Proficient
Delivery driver — Proficient
June 2023
Interpreting instructions or signs and solving problems Full results: Proficient
Cleaner fit — Proficient
July 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Building relationships for childcare providers — Proficient February 2023
Building positive and productive relationships with families of children ages 0–3 Full results: Proficient
Verbal communication — Proficient
April 2022
Speaking clearly, correctly, and concisely
Full results: Proficient
Administrative assistant/receptionist — Proficient November 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Medical receptionist skills — Proficient
January 2024
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Front desk agent (hotel) — Proficient
July 2022
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Scheduling — Proficient
May 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Food safety — Proficient
February 2023
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Written communication — Proficient
April 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Customer service — Proficient
August 2022
Identifying and resolving common customer issues
Full results: Proficient
Sales skills — Proficient
January 2022
Influencing and negotiating with customers
Full results: Proficient
Retail customer service — Proficient
April 2022
Responding to customer situations in a retail setting Full results: Proficient
Front desk agent (hotel) — Proficient
January 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Bartending — Proficient
December 2023
Understanding, pouring, and mixing drink orders
Full results: Proficient
Work motivation — Proficient
March 2023
Level of motivation and discipline applied toward work Full results: Proficient
Customer focus & orientation — Proficient
August 2022
Responding to customer situations with sensitivity Full results: Proficient
Call center customer service — Proficient
April 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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